Alexzander Owen
Norman
Summary
Dynamic and results-driven professional with extensive experience at McDonald's as a Crew Trainer, excelling in employee training and customer service. Proven ability to mentor team members, enhance performance, and uphold food safety standards. Skilled in cash handling and team leadership, consistently delivering high-quality service in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Crew Trainer
McDonald's
07.2024 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Maintained current knowledge of all team position requirements.
Crew Member
Braum's Ice Cream & Burger Restaurant
03.2024 - 07.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Norman High School
911 W. Main Street Norman, OK 7306905-2025
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Workplace safety
- Safe food handling
- Team leadership and supervision
- Opening and closing procedures
Timeline
Crew Trainer
McDonald's
07.2024 - Current
Crew Member
Braum's Ice Cream & Burger Restaurant
03.2024 - 07.2024
High School Diploma -
Norman High School
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