Alexzandra Greene
Baton Rouge,LA
Summary
Experienced with managing intake processes and client relations. Utilizes organizational and interpersonal skills to ensure seamless client onboarding. Knowledge of effective data management and client support strategies.
Overview
11
11
years of professional experience
Work History
Intake Specialist
Gordon Mckernan Injury Attorneys
Baton Rouge, LA
10.2025 - 05.2026
- Conducted comprehensive client intake assessments to gather critical information for case evaluation.
- Utilized case management software to track and update client information efficiently.
- Streamlined communication processes between clients and legal teams, enhancing response times.
- Facilitated onboarding of new staff by providing training on intake procedures and tools.
Investigative Specialist
Louisiana Department Of Corrections
Baton Rouge, LA
07.2023 - 09.2024
- Created case files containing all pertinent documents related to investigations.
- Collaborated with other law enforcement agencies to share relevant information.
- Assisted with training new personnel on investigative techniques and procedures.
- Researched legal documents such as court orders or warrants needed for specific cases.
- Managed large caseloads while meeting deadlines and maintaining high standards of quality work product.
Medical Scribe
Scribe America
Remote
09.2022 - 01.2023
- Documented patient encounters and medical histories accurately and efficiently.
- Collaborated with healthcare providers to streamline documentation processes.
- Maintained clarity and precision in electronic health records management.
- Ensured compliance with HIPAA regulations during patient interactions.
Rental Sales Agent
Avis Budget Group
Baton Rouge, LA
11.2022 - 12.2022
- Managed customer inquiries to provide exceptional service and resolve issues efficiently.
- Facilitated rental agreements using company systems to ensure accuracy and compliance.
- Analyzed customer feedback to identify trends and improve service offerings consistently.
- Developed promotional strategies to enhance product visibility and drive sales growth.
Paralegal Assistant
SBA
Remote
11.2021 - 05.2022
- Conducted legal research to support case preparation and documentation.
- Drafted and reviewed legal documents, ensuring compliance with regulatory standards.
- Managed case files, maintaining accurate records and documentation for easy retrieval.
- Collaborated with clients to gather information and provide updates on case status.
Recruiting Scheduler
Microsoft
Remote
10.2021 - 03.2022
- Developed and maintained scheduling systems to optimize resource allocation across multiple teams.
- Coordinated project timelines, ensuring alignment with strategic objectives and stakeholder expectations.
- Analyzed scheduling data to identify process improvements, enhancing overall workflow efficiency.
- Led cross-functional meetings to discuss scheduling challenges and implement effective solutions.
Sales Associate Manager
Michael Kors
11.2017 - 01.2022
- Led team of sales associates to achieve monthly sales targets through strategic coaching and performance management.
- Developed and implemented training programs to enhance product knowledge and customer service skills among staff.
- Analyzed sales data to identify trends and opportunities, driving targeted marketing strategies for improved performance.
- Established key performance indicators (KPIs) to evaluate sales associate effectiveness and improve overall productivity.
Sales Associate
Steve Madden
05.2019 - 08.2019
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Executed visual merchandising standards to optimize product presentation and drive sales.
- Managed inventory replenishment, ensuring stock levels met customer demand effectively.
- Collaborated with management to implement promotional campaigns, increasing store traffic.
- Analyzed sales data to identify trends and recommend strategies for revenue growth.
Sales Associate
Macy's
08.2015 - 12.2015
- Delivered exceptional customer service, enhancing overall shopping experience.
- Managed inventory effectively, ensuring product availability and organization.
- Developed promotional displays to increase product visibility and sales.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
- Resolved customer inquiries and complaints promptly, improving satisfaction levels.
Education
Master of Science - Criminal Justice
Southern University And A & M College
US12-2023
Bachelor of Science - Criminal Justice
Southern University And A & M College
US08-2021
High School Diploma - Criminal Justice
Holy Names High School
US01-2015
Skills
- Experienced with Microsoft software tools
- Proficient in organization
- Point of sale management
- Professional telephone communication
- Organization and Time management
- Analytical skills
- Multitasking abilities
- Customer Service
- Containment Procedures
- Document Quality
- Medical Chart Documentation
- Proficient in interview strategies
- Data entry
ACTIVITIES
- Member, West Coast Connection Club, 05/01/16
- Dean's List, Fall 2018
- Dean's List, Spring 2020
- Dean's List, Spring 2021
Timeline
Intake Specialist
Gordon Mckernan Injury Attorneys
10.2025 - 05.2026
Investigative Specialist
Louisiana Department Of Corrections
07.2023 - 09.2024
Rental Sales Agent
Avis Budget Group
11.2022 - 12.2022
Medical Scribe
Scribe America
09.2022 - 01.2023
Paralegal Assistant
SBA
11.2021 - 05.2022
Recruiting Scheduler
Microsoft
10.2021 - 03.2022
Sales Associate
Steve Madden
05.2019 - 08.2019
Sales Associate Manager
Michael Kors
11.2017 - 01.2022
Sales Associate
Macy's
08.2015 - 12.2015
High School Diploma - Criminal Justice
Holy Names High School
Bachelor of Science - Criminal Justice
Southern University And A & M College
Master of Science - Criminal Justice
Southern University And A & M College