Alexzandra Greene
Summary
Detail-oriented professional with a Master’s in Criminal Justice from Southern University A&M and a strong background in customer service, recruiting, and administrative support. Skilled in communication, data management, and organization, with experience handling sensitive information and supporting fast-paced environments. Known for delivering excellent client service and maintaining accuracy in high-volume settings.
Overview
9
9
years of professional experience
Work History
Investigative Specialist
Louisiana Department Of Corrections
07.2023 - 09.2024
- Created case files containing all pertinent documents related to investigations.
- Collaborated with other law enforcement agencies to share relevant information.
- Assisted with training new personnel on investigative techniques and procedures.
- Researched legal documents such as court orders or warrants needed for specific cases.
- Managed large caseloads while meeting deadlines and maintaining high standards of quality work product.
Medical Scribe
Scribe America
09.2022 - 01.2023
- Documented patient encounters and medical histories accurately and efficiently.
- Collaborated with healthcare providers to streamline documentation processes.
- Maintained clarity and precision in electronic health records management.
- Ensured compliance with HIPAA regulations during patient interactions.
Rental Sales Agent
Avis Budget Group
11.2022 - 12.2022
- Managed customer inquiries to provide exceptional service and resolve issues efficiently.
- Facilitated rental agreements using company systems to ensure accuracy and compliance.
- Analyzed customer feedback to identify trends and improve service offerings consistently.
- Developed promotional strategies to enhance product visibility and drive sales growth.
Paralegal Assistant
SBA
11.2021 - 05.2022
- Conducted legal research to support case preparation and documentation.
- Drafted and reviewed legal documents, ensuring compliance with regulatory standards.
- Managed case files, maintaining accurate records and documentation for easy retrieval.
- Collaborated with clients to gather information and provide updates on case status.
Recruiting Scheduler
Microsoft
10.2021 - 03.2022
- Developed and maintained scheduling systems to optimize resource allocation across multiple teams.
- Coordinated project timelines, ensuring alignment with strategic objectives and stakeholder expectations.
- Analyzed scheduling data to identify process improvements, enhancing overall workflow efficiency.
- Led cross-functional meetings to discuss scheduling challenges and implement effective solutions.
Sales Associate Manager
Michael Kors
11.2017 - 01.2022
- Led team of sales associates to achieve monthly sales targets through strategic coaching and performance management.
- Developed and implemented training programs to enhance product knowledge and customer service skills among staff.
- Analyzed sales data to identify trends and opportunities, driving targeted marketing strategies for improved performance.
- Established key performance indicators (KPIs) to evaluate sales associate effectiveness and improve overall productivity.
Sales Associate
Steve Madden
05.2019 - 08.2019
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Executed visual merchandising standards to optimize product presentation and drive sales.
- Managed inventory replenishment, ensuring stock levels met customer demand effectively.
- Collaborated with management to implement promotional campaigns, increasing store traffic.
- Analyzed sales data to identify trends and recommend strategies for revenue growth.
Sales Associate
Macy's
08.2015 - 12.2015
- Delivered exceptional customer service, enhancing overall shopping experience.
- Managed inventory effectively, ensuring product availability and organization.
- Developed promotional displays to increase product visibility and sales.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
- Resolved customer inquiries and complaints promptly, improving satisfaction levels.
Education
Master of Science - Criminal Justice
Southern University And A & M College
US12-2023
Bachelor of Science - Criminal Justice
Southern University And A & M College
US08-2021
High School Diploma - Criminal Justice
Holy Names High School
US01-2015
Skills
- Experienced with Microsoft software tools
- Knowledge of criminal justice systems
- Proficient in organization
- Point of sale management
- Skill enhancement programs
- Experienced with digital tools
- Professional telephone communication
- Team Building
- Team supervision
- Organization and Time management
- Clear and concise writing
- Computer skills
- Analytical skills
- Multitasking abilities
- Customer Service
- Critical thinking
- Collaboration
- Basic math
- Conflict resolution
- Reading comprehension
- Problem Resolution
- Containment Procedures
- Document Quality
- Medical Chart Documentation
- Proficient in interview strategies
- Active listening
- Detail-oriented data entry
ACTIVITIES
- Member, West Coast Connection Club, 05/01/16
- Dean's List, Fall 2018
- Dean's List, Spring 2020
- Dean's List, Spring 2021
Timeline
Investigative Specialist
Louisiana Department Of Corrections
07.2023 - 09.2024
Rental Sales Agent
Avis Budget Group
11.2022 - 12.2022
Medical Scribe
Scribe America
09.2022 - 01.2023
Paralegal Assistant
SBA
11.2021 - 05.2022
Recruiting Scheduler
Microsoft
10.2021 - 03.2022
Sales Associate
Steve Madden
05.2019 - 08.2019
Sales Associate Manager
Michael Kors
11.2017 - 01.2022
Sales Associate
Macy's
08.2015 - 12.2015
Bachelor of Science - Criminal Justice
Southern University And A & M College
High School Diploma - Criminal Justice
Holy Names High School
Master of Science - Criminal Justice
Southern University And A & M College