Alexzandra Levy
Tampa,FL
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements, and assisting servers. Trainable and committed to creating a warm and inviting atmosphere.
Overview
6
6
years of professional experience
Work History
Restaurant Hostess
Bubbas 33
Wesley Chapel, FL
12.2023 - Current
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions, and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Completed daily side work and opening and closing duties without fail.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Cashier /Customer Service Representative
Five Below Stores
Jacksonville, FL
01.2022 - 12.2022
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
Cashier /Customer Service Representative
Bravo Entertainment Centers
Jacksonville, FL
01.2021 - 10.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Used POS system to enter orders, process payments and issue receipts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Increased customer satisfaction by cleaning and maintaining all public spaces in a timely manner.
Summer Camp Counselor
Saint Johns Day Camp
Saint Johns, FL
06.2018 - 07.2019
- Enhanced camper experience by planning and executing diverse activities tailored to age groups and interests.
- Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
- Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
- Organized special events such as talent shows or field trips, creating memorable experiences for all participants.
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age, interest, skill, and developmental levels.
- Organized and guided group activities by leading, coaching, and participating with campers.
Education
Bachelor of Arts - Criminology
University of South Florida
Tampa, Florida05.2026
Skills
- Guest Relations Management
- Bar Terminology
- Conflict Resolution
- Menu Memorization
- Customer Service
- Greeting Guests
- Safe Food Handling
- Reservation Planning
- Scheduling
- Table Bussing
Timeline
Restaurant Hostess
Bubbas 33
12.2023 - Current
Cashier /Customer Service Representative
Five Below Stores
01.2022 - 12.2022
Cashier /Customer Service Representative
Bravo Entertainment Centers
01.2021 - 10.2021
Summer Camp Counselor
Saint Johns Day Camp
06.2018 - 07.2019
Bachelor of Arts - Criminology
University of South Florida