Hi, I’m
Alexzandria Johnson
Orlando,FL
Summary
A dependable candidate with in-depth knowledge, Offering excellent commutation and problem solving Skills. Personable and dedicated to team-driven environments. Providing exceptional Customer service with a welcoming attitude.
Overview
11
years of professional experience
Work History
Frontier AirlinesDenver, CO
Flight Attendant
09.2021 - 02.2023
Job overview
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Answered passengers' questions and provided solutions to issues arising during flights.
- Ensure safety and comfort of customers onboard aircraft.
Airport Terminal Services IncAtlanta, GA
Airport Customer Service Agent
08.2021 - 11.2022
Job overview
- Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.
- Provide passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
- Verified identification and travel documents to efficiently board180-230 passengers for on-time departure.
S.A.F.E. Management
Event Security Guard
09.2017 - 05.2021
Job overview
- Responded quickly to emergency situations to assess and deflect issues.
- Securing premises, patrolling property areas ,and monitoring surveillance equipment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Walmart
Cahier
09.2015 - 08.2016
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers and helped with product questions, selections and purchases.
Waffle House
Waitress
01.2012 - 07.2015
Job overview
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Education
Stockbridge High SchoolStockbridge, GA
High School Diploma
05.2010
University Overview
- Professional Development in Early Childhood Education.
Skills
- Computer Software
- Emergency Procedures and Safety Checks
- Customer Service
- Analytical Problem Solving and communication
- Time Management
Hobbies and Interest
- Volunteering
- Traveling
- Writing
Timeline
Flight Attendant
Frontier Airlines
09.2021 - 02.2023
Airport Customer Service Agent
Airport Terminal Services Inc
08.2021 - 11.2022
Event Security Guard
S.A.F.E. Management
09.2017 - 05.2021
Cahier
Walmart
09.2015 - 08.2016
Waitress
Waffle House
01.2012 - 07.2015
Stockbridge High School
High School Diploma