Crissaundra White
Houston,TX
Summary
Secure long term, stable employment with a reputable company
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Overview
6
6
years of professional experience
Work History
Flight Attendant
Frontier Airlines
12.2023 - 12.2025
- Delivered exceptional customer service, ensuring passenger comfort and safety during flights.
- Maintained a safe cabin environment by conducting pre-flight safety checks, adhering to FAA regulations and addressing any potential hazards proactively during flight.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Admissions & Enrollment / Financial Aid Director
The Vocational Nursing Institute
01.2022 - 12.2023
- Directed faculty recruitment, training, and evaluation processes to ensure high-quality instruction and student outcomes.
- Oversaw budget management, ensuring resource allocation aligned with institutional goals and financial sustainability.
- Facilitated continuous improvement processes through data analysis and feedback integration from faculty and students.
Front Desk Supervisor
Residence Inn Marriott
02.2021 - 01.2022
- Oversaw daily front desk operations, ensuring seamless guest check-in and check-out processes.
- Trained and mentored new staff on customer service protocols and hotel systems.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
To-Go Specialist
Darden: Olive Garden
01.2020 - 02.2021
- Coordinated to-go orders, ensuring accuracy and prompt service for customer satisfaction.
- Collaborated with kitchen staff to streamline food preparation processes for takeout services.
- Implemented quality control checks on all to-go items, maintaining high standards of presentation.
Education
Texas State University
San Marcos, TXundefined
Lone Star Cy-Fair
Cypress, TXSkills
- Skilled in various computer software tools
- Facilitate new employee orientation
- POS and cash management
- Scheduling
- Employee performance tracking and enhancement
- Conflict resolution
- Team leadership
- Detail-oriented approach
- Customer service
- Hospitality service expertise
- Food and beverage service
- Time management
- Verbal and written communication
- Safety procedures
Timeline
Flight Attendant
Frontier Airlines
12.2023 - 12.2025
Admissions & Enrollment / Financial Aid Director
The Vocational Nursing Institute
01.2022 - 12.2023
Front Desk Supervisor
Residence Inn Marriott
02.2021 - 01.2022
To-Go Specialist
Darden: Olive Garden
01.2020 - 02.2021
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Lone Star Cy-Fair
Texas State University