Aley Fathalla
Athens,GA
Summary
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
5
5
years of professional experience
Work History
Front Desk Medical Receptionist
Piedmont Hospital
Augusta, GA
06.2024 - 12.2026
- Scheduled appointments, managed patient records and updated medical histories.
- Prepared and maintained accurate medical charts for each patient visit.
- Performed quality assurance checks on documentation to ensure accuracy of data entry.
- Created new patient files upon request while adhering to organizational policies regarding file maintenance.
Cook Shift Leader
The Grill Restaurant
Athens, GA
12.2021 - 08.2024
- Ensured kitchen staff followed health and safety regulations.
- Maintained up-to-date knowledge of menu items, ingredients, and recipes.
- Provided direction to kitchen staff regarding food preparation, cooking times, portion sizes, and presentation of dishes.
- Organized the work area for efficient functioning during shifts.
- Resolved customer complaints in a timely manner.
Nursing Intern
Piedmont Hospital
North Augusta, GA
06.2022 - 06.2024
- Assisted in the preparation of patient rooms for new admissions.
- Observed patient behavior and condition, reporting any changes to the nursing staff immediately.
- Conducted patient assessments including taking weights, heights and blood pressures.
- Participated in team meetings to discuss patient treatment plans and outcomes.
- Assisted with end-of-life care measures, providing emotional support to both patients and family members.
Education
Some College (No Degree) - Nursing
Augusta
Augusta, GASkills
- Privacy and confidentiality
- Compassionate Care
- Injection Administration
- Feeding Assistance
- Patient Needs Assessment
- Infection Control
- Wound Care
- Nursing Consultation
- Health Promotion
- Patient Assessment
Timeline
Front Desk Medical Receptionist
Piedmont Hospital
06.2024 - 12.2026
Nursing Intern
Piedmont Hospital
06.2022 - 06.2024
Cook Shift Leader
The Grill Restaurant
12.2021 - 08.2024
Some College (No Degree) - Nursing
Augusta