Aleyna Gerlach
Austin,Texas
Summary
Results-driven Office Manager with expertise in optimizing office operations and enhancing administrative efficiency. Streamlined processes to boost productivity and fostered effective team coordination in fast-paced settings. Skilled in scheduling, administrative management, and problem-solving, delivering strong organizational outcomes.
Overview
4
4
years of professional experience
Work History
Office Manager / New Patient Coordinator
OPTIMIZE CHIROPRACTIC
05.2026 - Current
- Oversee day-to-day administrative operations, helping ensure an organized, efficient, and professional office environment.
- Manage the new patient onboarding process, including paperwork, documentation, filing, and coordination of required information.
- Coordinate and maintain doctors' schedules, balancing appointments and daily priorities to support efficient office workflow.
- Develop and implement new organizational systems and processes designed to improve efficiency, consistency, and accessibility of information.
- Identify operational inefficiencies and independently develop practical systems and solutions to address the evolving needs of the office.
- Coordinate communication between patients, doctors, and office staff to help maintain smooth daily operations.
Shift Lead
7BREW COFFEE
05.2025 - 02.2026
- Led daily operations and supervised teams of 2–25 employees in a fast-paced, high-volume environment.
- Coordinated team responsibilities and workflow to maintain efficient operations and consistent customer experiences during high-demand periods.
- Communicated expectations clearly while motivating employees and maintaining a positive, collaborative workplace environment.
- Recognized for creating motivational team communications that strengthened employee engagement and workplace culture.
Chiropractic Intern
ADOPT CHIROPRACTIC
01.2025 - 05.2025
- Supported daily patient operations while assisting with patient education, wellness programming, and treatment processes.
- Assisted with patient flow and contributed to a professional, organized, and positive patient experience.
- Developed experience working within a healthcare office environment and communicating effectively with patients and staff.
Admissions Records Coordinator
EAST TEXAS BAPTIST UNIVERSITY
05.2024 - 08.2024
- Managed and maintained applicant academic records, including official transcripts and GPA calculations, with a high level of accuracy and confidentiality.
- Organized sensitive documentation and maintained records in accordance with established administrative processes.
- Supported admissions operations through accurate data management, document organization, and timely administrative coordination.
Head Coach
CLUB VOLLEYBALL
05.2022 - 12.2023
- Managed and coordinated practices, schedules, team responsibilities, and athlete development for a competitive youth program.
- Coordinated with parents, athletes, and program directors to maintain clear communication and support program objectives.
- Created structured plans and systems to improve team organization, development, communication, and performance.
- Built positive relationships with athletes and families while balancing multiple priorities and responsibilities.
- Developed practice plans aligned with team objectives and athlete skill development.
Education
Bachelor of Science - Kinesiology, Wellness Management | Minor in Psychology
East Texas Baptist University
Marshall, TX12-2025
Associate of Science - Kinesiology
Eastfield College
Mesquite, TX01-2023
Skills
- Office & Operations Management
- Records & File Management
- Schedule management
- Process Improvement
- Client experience
- Team leadership
- Problem solving
- Professional Communication
Timeline
Office Manager / New Patient Coordinator
OPTIMIZE CHIROPRACTIC
05.2026 - Current
Shift Lead
7BREW COFFEE
05.2025 - 02.2026
Chiropractic Intern
ADOPT CHIROPRACTIC
01.2025 - 05.2025
Admissions Records Coordinator
EAST TEXAS BAPTIST UNIVERSITY
05.2024 - 08.2024
Head Coach
CLUB VOLLEYBALL
05.2022 - 12.2023
Bachelor of Science - Kinesiology, Wellness Management | Minor in Psychology
East Texas Baptist University
Associate of Science - Kinesiology
Eastfield College