Aleyna Russell
Summary
Motivated with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
3
3
years of professional experience
Work History
Waitress
Texas Roadhouse
Anderson, SC
05.2022 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Greeted new customers, discussed specials, and took drink orders.
Online Personal Shopper
Walmart
Anderson, SC
07.2021 - 05.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
CAP 2 Associate
Walmart
Greenville, PA
06.2020 - 07.2021
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
- Monitored and adhered to company safety regulations and policies.
- Stocked designated items on shelves, end caps and displays.
- Interacted with guests in friendly and knowledgeable way.
Education
Bachelor of Science - Health Sciences
Clarion University of Pennsylvania
Clarion, PA07.2023
High School Diploma -
Greenville High School
Greenville, PA05.2020
Skills
- Active Listening
- Menu Memorization
- Accurate Cash Handling
- Attentive Service
- Food Running
- Anticipating Guest Needs
- Time Management
- Cleanliness Standards
- Hospitality Management
- Health Code Requirements
- Attending Multiple Customers
- Guest Satisfaction
- Interpersonal Skills
Timeline
Waitress
Texas Roadhouse
05.2022 - Current
Online Personal Shopper
Walmart
07.2021 - 05.2022
CAP 2 Associate
Walmart
06.2020 - 07.2021
Bachelor of Science - Health Sciences
Clarion University of Pennsylvania
High School Diploma -
Greenville High School