Summary
Overview
Work History
Education
Skills
Timeline
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Aleyna Russell

Summary

Motivated with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.

Overview

3
3
years of professional experience

Work History

Waitress

Texas Roadhouse
05.2022 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used credit card machines to cash out customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Greeted new customers, discussed specials, and took drink orders.

Online Personal Shopper

Walmart
07.2021 - 05.2022
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.

CAP 2 Associate

Walmart
06.2020 - 07.2021
  • Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
  • Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
  • Monitored and adhered to company safety regulations and policies.
  • Stocked designated items on shelves, end caps and displays.
  • Interacted with guests in friendly and knowledgeable way.

Education

Bachelor of Science - Health Sciences

Clarion University of Pennsylvania
Clarion, PA
07.2023

High School Diploma -

Greenville High School
Greenville, PA
05.2020

Skills

  • Active Listening
  • Menu Memorization
  • Accurate Cash Handling
  • Attentive Service
  • Food Running
  • Anticipating Guest Needs
  • Time Management
  • Cleanliness Standards
  • Hospitality Management
  • Health Code Requirements
  • Attending Multiple Customers
  • Guest Satisfaction
  • Interpersonal Skills

Timeline

Waitress

Texas Roadhouse
05.2022 - Current

Online Personal Shopper

Walmart
07.2021 - 05.2022

CAP 2 Associate

Walmart
06.2020 - 07.2021

Bachelor of Science - Health Sciences

Clarion University of Pennsylvania

High School Diploma -

Greenville High School
Aleyna Russell