ALEYSHA RICHARDS
Whitby,ON
Summary
Hardworking, ambitious undergraduate student aspiring to become a physician assistant. Eager to help others and well experienced in providing support/care for all age groups. Able to independently solve problems in fast-paced and challenging environments while striving to cultivate a safe atmosphere.
Overview
8
8
years of professional experience
Work History
Inpatient Unit Clerk
Humber River Hospital
08.2023 - Current
- Provided patient support through social visits, fulfilling patient requests, assisting with how to use their phone, TV, music, games, meal orders, etc
- Provided mealtime assistance and assistance with recreational activities.
Heating and Cooling, Dispatcher
ATL, Dispatcher
05.2021 - 08.2021
- Closely monitored dispatch board to triage and prioritize over 50 daily calls
- Maintained updated and detailed records of calls along with financial information in physical and electronic database
- Planned, organized, and managed work of team (6-7 individuals) to accomplish consistent work within organizational standards
- Spoke with customer's daily to resolve problems, re-schedule or provide them with updates
- Completed billing within database and ordered necessary parts for calls.
Sales Coordinator
Reliance Home Comfort
07.2018 - 01.2019
- Used leadership skills to motivate sales staff and promote customer satisfaction
- Collected data from key metrics sources
- Combined data sources as necessary using MS Excel
- Coordinated with manager on metrics to ensure consistency with the team
- Presented findings at meetings to analyze ways to improve sales.
- Leveraged [Software] skills to input and compile data gathered from various sources.
- Created professional sales presentations and attended retail trade shows to creatively communicate product quality and market comparisons to potential customers.
Volunteer
Feeding Tampa Bay
09.2020 - 09.2020
- Helped staff set-up and break down the mobile pantry site as well as pack boxes of food, direct traffic and directly hand out to neighbors in need.
Sales Associate
Carter’s
07.2019 - 08.2020
- Implemented interpersonal skills, empathy, and quick problem solving to provide the best customer service
- Processed POS transactions, including cash and credit purchases or refunds/exchanges
- Delivered high level of assistance to customers by locating products and checking store system for merchandise at other sites
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Administrator and Soccer Coach
Toronto FC Juniors
07.2017
- Checked players in and ensured all necessary paperwork was present
- After admissions were closed
- Assisted in running/demonstrating soccer drills and encouraging the players.
Referee and Youth Soccer Coach
Whitby Iroquois Soccer Club
03.2016 - 09.2018
- Coached ages groups 2-16 and refereed ages 6-12
- Assisted players with understanding, positioning, play techniques and teamwork strategies
- Promoted stretching and proper exercise form to help players avoid injuries and prevent muscle tightness
- Maintained equipment, facilities, and inventory in proper order to avoid accidents, mishap, and damage
- Inspected sporting equipment to ensure compliance with safety.
Education
Bachelor of Science - Biology
College of Saint Rose
05.2024
Skills
- Strong verbal and personal communication skills
- Hardworking
- High level of awareness with excellent adaptability
- Strong decision making and critical thinking
- Extremely organized
- Excellent at working in a group
- MS Excel
Affiliations
Outstanding Senior in Biology Award
Member of Saint Rose and Saint Leo Women’s Soccer Team
President’s Club x7
Sunshine State Conference Commissioner’s Honor Roll x2
Ontario Scholar
4 years Awarded Honour Roll
2 Years Elected Captain of School Soccer
Timeline
Inpatient Unit Clerk
Humber River Hospital
08.2023 - Current
Heating and Cooling, Dispatcher
ATL, Dispatcher
05.2021 - 08.2021
Volunteer
Feeding Tampa Bay
09.2020 - 09.2020
Sales Associate
Carter’s
07.2019 - 08.2020
Sales Coordinator
Reliance Home Comfort
07.2018 - 01.2019
Administrator and Soccer Coach
Toronto FC Juniors
07.2017
Referee and Youth Soccer Coach
Whitby Iroquois Soccer Club
03.2016 - 09.2018
Bachelor of Science - Biology
College of Saint Rose