Taquita Kennedy-Cruz
Philadelphia,PA
Summary
Experienced unit clerk and unit secretary with a strong background in HIPAA compliance, electronic charting, and patient flow coordination. Known for accuracy, organization, and clear communication in fast-paced hospital settings.
Overview
19
19
years of professional experience
Work History
Inpatient Unit Clerk
Children's Hospital of Philadelphia, CHOP
01.2019 - Current
- Processed admissions, transfers, and discharges accurately, maintaining organized patient flow and documentation.
- Answered unit phones, routed calls, and directed families, staff, and providers to correct resources.
- Updated patient records, census information, and forms with careful attention to detail and compliance.
- Coordinated unit communications using EMR and paging systems to relay patient care updates promptly.
- Monitored unit supplies and reported shortages to maintain continuous operational readiness.
- Provided exceptional customer service to patients and visitors, helping them navigate the hospital environment and addressing their concerns promptly.
Unit Secretary
Penn Presbyterian Medical Center
01.2008 - Current
- Coordinated patient admissions, transfers, and discharges, maintaining accurate unit flow and documentation.
- Managed phone communications, routed messages, and relayed urgent updates to nursing staff promptly.
- Entered orders and updated records in electronic medical systems with consistent accuracy.
- Prepared charts, forms, and patient documents to support efficient unit operations.
- Communicated effectively with nurses, physicians, and ancillary departments to resolve routine workflow issues.
- Monitored unit supplies and paperwork needs, supporting readiness for daily patient care activities.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
Education
No Degree - Pre -Nursing
LockHaven University
Lock Haven, PAHigh School Diploma -
West Philadelphia University City High School
Philadelphia, PA06-1994
Skills
- Chart preparation
- Patient transport coordination
- Transcribing orders
- Organizational skills
- Preparing charts
- Patient flow management
- Transfer coordination
- Supply requisition
- Document management
- Inventory management
- Strong organization
Timeline
Inpatient Unit Clerk
Children's Hospital of Philadelphia, CHOP
01.2019 - Current
Unit Secretary
Penn Presbyterian Medical Center
01.2008 - Current
No Degree - Pre -Nursing
LockHaven University
High School Diploma -
West Philadelphia University City High School