Trever Everitt
Belleville,MI
Summary
I’ve worked in a few skilled trades jobs and now in a Unit clerk position but I’ve always strived for a Security/Officer job, I’ve become proficient from the use of hand tools and critical thinking to proficient in pt care and pt safety and confidentiality. I’ve also thought about the Military but have never acted on it and leaned towards Security/officer.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Inpatient Unit Clerk
UofM Hospital
Ann Arbor, MI
10.2023 - Current
- Supported nursing staff by monitoring vital signs, documenting changes in condition, and reporting concerns to appropriate personnel.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and coordinating with other departments.
- Enhanced patient privacy by understanding and adhering to HIPAA regulations in all aspects of the unit clerk role.
- Improved patient satisfaction by efficiently managing and updating patient records, ensuring accuracy and confidentiality.
- Maintained patient demographic and financial aspects in Software.
- Facilitated timely discharge of patients by preparing necessary documentation and collaborating with interdisciplinary team members.
- Maintained accurate patient census data for proper billing purposes, avoiding costly errors or disputes with insurance providers.
- Managed challenging situations involving upset family members or visitors with professionalism, exhibiting empathy while ensuring adherence to hospital policies.
- Expedited order processing for lab work or imaging studies by correctly entering requests into computer systems in a timely manner.
- Scanned patient medical record information into EMR system.
- Served as an essential point of contact between physicians, nurses, therapists, social workers, case managers, families, patients resulting in smooth and efficient care coordination.
- Contributed to a safe and clean environment by maintaining an organized unit, tracking supplies, and reporting any maintenance issues.
- Greeted patients and visitors in person or on telephone to answer questions or refer to appropriate staff member.
- Provided exceptional customer service to patients and visitors, helping them navigate the hospital environment and addressing their concerns promptly.
- Processed requests for patient medical records and patient information.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Arranged discharges and patient transportations.
- Interacted with customers by phone, email, or in-person to provide information.
- Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
- Coordinated diagnostic tests, collection of samples and transportation to scanning rooms.
- Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
Installer
Prem Tech
04.2022 - Current
- I install and repair internet and tv service, climbing up telephone poles and ladders, understand and know how to use many hand tools and heavy machinery, customer service and interaction daily.
Installer
Wallside Windows
01.2021 - 03.2022
- Installed and repaired windows and Door Walls, used tools and heavy machinery, wood working, replacing siding, heavy lifting, glass and vinyl work, customer service and interaction daily.
HVAC Technician
Kelley Brothers
01.2019 - 01.2021
- Installed and repaired commercial HVAC equipment, installed air ducts and rooftop HVAC units, installed gas piping, installed thermostats and insulation, operated with tools and heavy machinery, climbed ladders and performed heavy lifting, customer service and interaction.
Crew Member
LITTLE CEASERS ARENA
03.2016 - 01.2019
- Prepped and made pizza, Cut and boxed pizzas and breadsticks, Took orders and phone calls, Operated heavy kitchen machinery, cleaned stations daily, Customer service and interaction daily.
Education
High school diploma -
Homeschool
Farmington Hills, MI09.2019
Skills
- Field service
- Maintenance
- Hand tools
- Computer hardware
- Telecommunication
- Mechanical knowledge
- Electrical experience
- Cabling
- Low voltage
- Schematics
- Software troubleshooting
- Customer service
- Sports knowledge
- Climbing
- Sports
- Leadership
- Training
- Preparing charts
- Arranging transportation
- HIPAA Compliance
- Strong Organization
- Retrieving medical records
- Electronic Charting
- Discharge support
- Chart updating
- Reception Management
- Records Scanning
- Supply Restocking
- Transfer Coordination
- Customer Service
- Problem-Solving
- Time Management
- Collaboration and Teamwork
- Adaptable and Flexible
- Critical Thinking
- Organization and Time Management
- Relationship Building
- Flexible Schedule
- Office Management
- Staff Leadership
- Documentation Review
- CPR Certified
Certification
CPR & First Aid, 04/01/22, 04/01/25
Timeline
Inpatient Unit Clerk
UofM Hospital
10.2023 - Current
Installer
Prem Tech
04.2022 - Current
Installer
Wallside Windows
01.2021 - 03.2022
HVAC Technician
Kelley Brothers
01.2019 - 01.2021
Crew Member
LITTLE CEASERS ARENA
03.2016 - 01.2019
High school diploma -
Homeschool