Alfonse Ruzage

Helped New refugee arrivals in the following ways.

• helped find suitable accomodations for new arrivals
• set up and arrange for transport for the new arrivals to their different appointments, like doctors, DMV, Social security offices, etc
• create curriculum and teach English, Job skills, Driving and cultural orientation to help them ease into the American way of life
• Taught financial skills and requested stipend checks for the new arrivals.
• entered notes into the system meticulously for others to access to easily understand where we were with each refugee family.

• Worked with clients to improve life choices and maximize benefits of programs.
• Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
• Educated potential participants on available services and processes to engage in program.
• Improved clients' coping with routine life activities such as food budgeting and rental payments.
• Collaborated on program operations and relayed participant feedback for improvements.
• Detailed program operations and participant activities with comprehensive recordkeeping.

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
• Identified and resolved unauthorized, unsafe or ineffective practices.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Devised processes to boost long-term business success and increase profit levels.
• Partnered with vendors and suppliers to effectively manage and budget.
• Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.