Quality Control
Problem-solving
Decision-making
Documentation and reporting
Juan Garcia
Case Manager
San Antonio,TX
Summary
Developed strong client support and resource coordination skills in fast-paced environment. Demonstrates excellent problem-solving abilities and effective communication techniques. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Case Manager
Physician Life Care Planning
San Antonio, TX
06.2024 - Current
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Medical Records Transcriptionist
Physician Life Care Planning
San Antonio, TX
12.2022 - 06.2024
- Producing record summaries from medical records
- Working with dictation transcriptions
- Developing and maintaining proficiency with use of company's proprietary workflow and information management system
- Provide feedback regarding other medical transcriptionists/scribes to help improve their quality and accuracy
- Providing constructive input to help improve systems and processes
- Proofing qualitative sections of life care plans and other damages valuation documents
- Formatting to conform documents to style sheet frameworks
Laboratory Technologist
Actalent
San Antonio, TX
09.2022 - 10.2022
- Developed strong working relationships with colleagues from different departments, fostering collaboration towards shared goals.
- Consistently maintained high level of accuracy in test results, ensuring confidence in laboratory's findings among healthcare providers.
- Efficiently processed high volume of samples daily, supporting rapid diagnosis for patients and healthcare providers alike.
Education
Bachelor of Science - Human Biology
The University of Texas At Austin
Austin, TX 08.2018 - 05.2022
Skills
Word Processing
Proofreading
Project Management
Strong grammar knowledge
Wide Vocabulary Range
Meeting Deadlines Consistently
Proofreading proficiency
Attention to Detail
Transcription
Languages
5,Native or Bilingual,5,Native or Bilingual
Timeline
Case Manager
Physician Life Care Planning
06.2024 - Current
Medical Records Transcriptionist
Physician Life Care Planning
12.2022 - 06.2024
Laboratory Technologist
Actalent
09.2022 - 10.2022
Bachelor of Science - Human Biology
The University of Texas At Austin
08.2018 - 05.2022
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