Juan Garcia
Case Manager
San Antonio,TX
Summary
Developed strong client support and resource coordination skills in fast-paced environment. Demonstrates excellent problem-solving abilities and effective communication techniques. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Case Manager
Physician Life Care Planning
San Antonio, TX
06.2024 - Current
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Medical Records Transcriptionist
Physician Life Care Planning
San Antonio, TX
12.2022 - 06.2024
- Producing record summaries from medical records
- Working with dictation transcriptions
- Developing and maintaining proficiency with use of company's proprietary workflow and information management system
- Provide feedback regarding other medical transcriptionists/scribes to help improve their quality and accuracy
- Providing constructive input to help improve systems and processes
- Proofing qualitative sections of life care plans and other damages valuation documents
- Formatting to conform documents to style sheet frameworks
Laboratory Technologist
Actalent
San Antonio, TX
09.2022 - 10.2022
- Developed strong working relationships with colleagues from different departments, fostering collaboration towards shared goals.
- Consistently maintained high level of accuracy in test results, ensuring confidence in laboratory's findings among healthcare providers.
- Efficiently processed high volume of samples daily, supporting rapid diagnosis for patients and healthcare providers alike.
Education
Bachelor of Science - Human Biology
The University of Texas At Austin
Austin, TX 08.2018 - 05.2022
Skills
Quality Control
Problem-solving
Decision-making
Documentation and reporting
Records management
Organization and multitasking
Quality assurance controls
Languages
5,Native or Bilingual,5,Native or Bilingual
Timeline
Case Manager
Physician Life Care Planning
06.2024 - Current
Medical Records Transcriptionist
Physician Life Care Planning
12.2022 - 06.2024
Laboratory Technologist
Actalent
09.2022 - 10.2022
Bachelor of Science - Human Biology
The University of Texas At Austin
08.2018 - 05.2022
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