Alfonso Cardenas
Austin,TX
Summary
Adept at driving sales and enhancing resident satisfaction, my experience at The Liberty Group Apartment Staffing showcased my ability to exceed occupancy standards and sales goals. Leveraging expert problem-solving and CRM software skills, I consistently delivered top-tier service, fostering strong relationships and achieving operational excellence. Above and Beyond with all customers.
Fluent in spanish.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Leasing Consultant
The Liberty Group Apartment Staffing
Austin, TX
12.2024 - Current
- Maintained occupancy standards at the highest level and provided the maximum level of service to the residents.
- Prepared all lease agreements with all necessary addendums in Blue Moon.
- Manages sales process from start to finish.
- Build relationship with prospects and residents.
- Maintained professional communication with residents, applicants, and representatives of other companies.
- Gave a 5 star first impression of the property to our prospects.
- Answer calls of existing and potential new residents.
- Called prospects interested based on our website leads.
- Sales.
Assistant Maintenance Supervisor
Security Properties Residential
Austin, TX
06.2023 - 12.2024
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Negotiated contracts with vendors and suppliers to secure cost-effective services.
- Ensured that safety regulations were followed by employees while performing maintenance tasks.
- Created work crew schedules and delegated assignments.
- Repaired equipment and machinery, performing maintenance according to updated industry standards.
Inside Sales Representative
Charter Communications, Time Warner Cable
Harlingen, TX
01.2020 - 12.2022
- Retention of customers
- Contacted new and existing customers to discuss product and service solutions.
- Developed and maintained relationships with key customers to ensure customer satisfaction.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Conducted outbound calls to existing clients to upsell products or services.
- Managed multiple sales projects simultaneously and met deadlines.
Education
High School Diploma -
Highschool Number 1
Mexico07-2015
Skills
- Professional demeanor
- Task prioritization
- Bilingual (Spanish)
- Problem-solving skills
- Guest relations
- Sales expertise
- Price quote preparation
- Conflict resolution
- Exceeds sales goals
- Upselling
- Time management
- Contact follow-up
- Fair housing policies
- Property tour coordination
- Property tours and inspections
- CRM software
- Computer skills
- Data management
- Self-Directed
Certification
- CPO Unversal type license
- EPA Universal type ticense
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Leasing Consultant
The Liberty Group Apartment Staffing
12.2024 - Current
Assistant Maintenance Supervisor
Security Properties Residential
06.2023 - 12.2024
Inside Sales Representative
Charter Communications, Time Warner Cable
01.2020 - 12.2022
High School Diploma -
Highschool Number 1