Maribel Vidaurri
DHR Health
Mission,TX
2
Languages
13
years of professional experience
Results-driven pharmacy technician with a proven track record in managing medication dispensing processes and inventory control. Skilled in training new team members and implementing workflow improvements to enhance operational efficiency and patient care.
Work History
Registered Pharmacy Technician
4 Years 5 Months- Reviewed and verified prescription orders for potential drug interactions and allergies.
- Dispensed medications accurately while ensuring compliance with regulatory standards.
- Managed inventory levels and assisted in restocking pharmacy supplies efficiently.
- Trained new pharmacy technicians on operational procedures and best practices.
- Monitored medication expiration dates, ensuring timely removal of outdated stock.
- Mentored new pharmacy technicians during their training period, fostering a supportive team atmosphere focused on delivering quality patient care.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Document patients' home medications
Registered Pharmacy Technician ( Lead Technician )
6 Months- Coordinated with healthcare providers to clarify prescription details and resolve discrepancies.
- Assisted pharmacists in preparing sterile compounds following safety protocols.
- Trained new pharmacy technicians on operational procedures and customer service standards.
- Implemented workflow improvements that enhanced efficiency in prescription processing.
- Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
- Maintained a clean and safe work environment, adhering to established guidelines for infection control and hazardous waste management.
- Communicated with insurance companies resolving billing issues promoting seamless coverage for customers.
- Ensured accurate dosage calculations and proper labeling of medications, improving overall patient safety.
- Managed medication inventory levels effectively, conducting periodic audits to ensure accuracy and prevent shortages or wastage.
- Developed strong relationships with patients through a compassionate approach to care delivery, resulting in increased satisfaction scores.
- Streamlined pharmacy operations by maintaining an organized drug inventory and processing insurance claims efficiently.
- Completed continuing education courses regularly, staying up-to-date on the latest pharmaceutical advancements and best practices in the field.
- Stocked, labeled, and inventoried medications to keep accurate records.
- Entered and processed patients' prescriptions into the internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of the need.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Collected co-payments or full payments from customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Managed opening and closing duties for the pharmacy.
- Resolved third-party billing, computer system and customer service issues.
- Set up and modified patient profiles to include current medications and insurance details.
Registered Pharmacy Technician
2 Years 10 Months- Managed medication dispensing process to ensure accuracy and compliance with pharmacy regulations.
- Assisted pharmacists in preparing and reviewing prescriptions for safety and efficacy.
- Trained new pharmacy technicians on operational procedures and best practices for patient care.
- Conducted inventory management, optimizing stock levels and minimizing waste through effective ordering processes.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Mentored new pharmacy technicians during their training period, fostering a supportive team atmosphere focused on delivering quality patient care.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Collected co-payments or full payments from customers.
Patient Care Coordinator
3 Years 11 Months- Coordinated patient care plans to optimize treatment outcomes across multidisciplinary teams.
- Managed appointment scheduling and follow-ups to enhance patient engagement and satisfaction.
- Developed and maintained comprehensive patient records using electronic health record systems.
- Educated patients on medication management and adherence strategies, fostering better health practices.
- Collaborated with healthcare providers to ensure timely delivery of specialty medications.
- Streamlined communication between patients, pharmacists, and physicians to resolve inquiries efficiently.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Delivered excellent patient experience and direct care.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
- Reduced wait times by implementing an effective appointment reminder system for patients, minimizing no-shows and late arrivals.
- Monitored inventory levels of medical supplies and equipment, placing orders when necessary to prevent shortages or delays in patient care provision.
- Managed patient records with strict adherence to confidentiality and accuracy standards.
- Developed patient education materials, empowering individuals with knowledge about their conditions and care options.
- Negotiated with insurance companies to secure coverage for necessary treatments, alleviating financial burdens for patients.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
Education
High School Diploma
Skills
Medication dispensing
Prescription filling
Medication order processing
Medication compounding
Labeling accuracy
Pharmaceutical calculations
Drug inventory control
Insurance verification
Insurance billing
Problem resolution
Medicare and Medicaid
Customer inquiries
Shelf management
Stocking shelves
Medication ordering
Supply restocking
Pharmacy supply management
Transaction processing
Training new technicians
Team collaboration
Medication procurement
Customer service
New hire onboarding
Problem-solving
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Registered Pharmacy Technician
DHR Health
03.2022 - CurrentRead More
Registered Pharmacy Technician ( Lead Technician )
Apple Pharmacy
11.2020 - 05.2021Read More
Registered Pharmacy Technician
Marios Pharmacy
01.2018 - 11.2020Read More
Patient Care Coordinator
LifeChek Drug Specialty Care
02.2014 - 01.2018Read More
La Joya Highschool
High School Diploma
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