Alfonso Molina
TURLOCK,California
Summary
Motivated business professional bringing 6 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
8
8
years of professional experience
Work History
Owner/Operator
AML Stoneworks Countertops LLC
01.2016 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Followed up with existing customers to provide additional support and address concerns.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Calculated materials and time needed for each job.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Analyzed and calculated field measurements and materials needed to create proposals.
Operations Manager
7 Day Stone
02.2017 - 03.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Designed mechanical drawings and machine designs using AutoCAD
- Point of contact for installation crews and sales reps.
Sales Consultant
Flooring Liquidators
10.2015 - 02.2017
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Monitored and tracked inventory to achieve prompt order fulfillment.
Education
General Education- Paramedic Certificate -
Pacific Union College
Angwin, CASkills
- Operational Analysis
- Measurement and Calculation Accuracy
- Project Management
- Customer Relations
Timeline
Operations Manager
7 Day Stone
02.2017 - 03.2022
Owner/Operator
AML Stoneworks Countertops LLC
01.2016 - Current
Sales Consultant
Flooring Liquidators
10.2015 - 02.2017
General Education- Paramedic Certificate -
Pacific Union College
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