ALFRED ADKINS
El Paso,TX
Summary
Dynamic and results-driven professional with extensive background in sales, marketing, business development, and customer relations. Recognized for maintaining an outstanding record of achievement leading to accelerated sales growth and improved operational efficiency. Skilled at implementing processes and procedures that increase productivity, enhance efficiency, and drive profitability. Effective communicator, skilled at building rapport with diverse individuals.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Sales Agent
TTEC
El Paso, TX
01.2026 - Current
- Managed customer inquiries and provided product information to enhance satisfaction.
- Developed expertise in CRM systems to streamline sales processes and improve client interactions.
- Implemented best practices for lead generation, contributing to increased sales effectiveness.
- Coordinated follow-up communications with clients to ensure ongoing engagement and support needs were met.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Owner / Operations & Sales Manager
DUKE’S CAB COMPANY
Norfolk, VA
2008 - 2024
- Oversee all operations for cab company, including sales, marketing, hiring and supervising staff, accounts payable and receivable, and vehicle maintenance. Ensure all drivers maintain valid Taxi license in good standing in accordance with the law.
- Execute effective sales and marketing techniques, including creating advertising, maintaining website presence, and generating and distributing flyers.
- Successfully grow business year over year, with an average 20%+ growth in business each year.
Owner / Dealer
ZARAGOZA AUTO SALES
El Paso, TX
01.2014 - 01.2018
- Ensured the profitability of the dealership by overseeing operations (sales & financing), fixed operations (service & parts), and the business office (accounting & administration). Attended auctions to purchase autos, shipped back to dealership, hired mechanics, and ensured cars passed inspections.
- Processed administrative duties to ensure records and paperwork were correctly maintained.
- Created positive working relationships with customers, leading to business development and referrals.
Dealer
EASY AUTO SALES
Virginia Beach, VA
01.2012 - 01.2014
- Developed an in-depth understanding of current car inventory and use that knowledge to encourage customers to make a purchase. Collaborated with marketing team to grow our customer base. Assisted in setting up the sales lot or the showroom floor for promotions and to put new models on display. Work with the Finance Manager to develop sales agreements that benefit the company as well as the customer.
- Collaborate with Sales Manager to offer attractive deals on used vehicles to interested customers.
- Closed sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
- Additional experience as a Taxi Driver for Andy’s Cab Company and Security Guard for Aerotech Security Services
Education
Diploma -
Andrew Jackson High School
Queens, NYSkills
- Sales Management
- Operations Management/Operational Efficiency
- Marketing Strategies
- Staff Mentoring, Training, and Development
- Customer Service
- Advertising
- Business Development
- Office Administration
- Negotiation Tactics
- Sales presentations
- Sales strategies
Certification
- Property and Casualty
- Life and Health
- Adjuster
Timeline
Sales Agent
TTEC
01.2026 - Current
Owner / Dealer
ZARAGOZA AUTO SALES
01.2014 - 01.2018
Dealer
EASY AUTO SALES
01.2012 - 01.2014
Owner / Operations & Sales Manager
DUKE’S CAB COMPANY
2008 - 2024
Diploma -
Andrew Jackson High School