Sky Mayfield
F.H. Cann & Associates
El Paso,Tx
1
Language
1
Certification
11
years of professional experience
Dynamic sales professional with over 10 years of experience in consultative selling and sales management. Expert in CRM software, SharePoint, and Salesforce, driving B2B and B2C sales growth. Proven track record in enhancing customer relationships and achieving sales targets through strategic upselling and contract negotiation. Committed to delivering exceptional customer service and fostering strong team leadership.
Work History
Sales Agent
8 Months- Conducted consultative calls to assess client debt situations and recommend suitable relief solutions.
- Negotiated repayment options with clients while maintaining compliance with debt settlement guidelines.
- Managed inbound and outbound sales conversations to convert qualified prospects into enrolled clients.
- Documented client interactions and pipeline updates accurately in CRM systems.
- Resolved objections by explaining program terms, timelines, and expected outcomes clearly.
Government Contractor Employee
2 Years 6 Months- Executed various assignments and projects, showcasing adaptability and problem-solving skills.
- Directed claimants efficiently via chat assistance and phone calls, resulting in a 20% increase in customer satisfaction ratings.
- Enhanced communication by providing clear updates and instructions via email, improving response time by 30%.
Regional Sales Manager
5 Years 5 Months- Facilitated customer engagement with Auto Hail repair services, establishing strong relationships with private vehicle owners and dealerships.
- Managed high-volume inbound calls, averaging 30-60 daily, while coordinating appointments and schedules, leading to a 25% increase in sales efficiency.
- Streamlined operations between dealerships and technicians, enhancing service delivery and customer satisfaction.
Property and Casualty Insurance Agent
2 Years 6 Months- Leveraged P&C license to conduct remote sales, consistently exceeding sales quotas by 15%.
- Specialized in selling to a niche market requiring SR22 paperwork, achieving a 20% market penetration.
Education
Diploma
Skills
CRM software
SharePoint
Consultative selling
Sales Management
B2C
Customer service
Category management
B2B sales
Google Docs
Project management
Prospecting
Cold calling
Outbound Sales
Microsoft Office
Communication skills
Time management
Leadership
Lead generation
Account management
Business development
Certification
Property & Casualty License
Languages
English
Timeline
Sales Agent
National Debt Relief
02.2026 - CurrentRead More
Government Contractor Employee
F.H. Cann & Associates
04.2024 - CurrentRead More
Regional Sales Manager
Forge Hail Repair
10.2018 - 03.2024Read More
Property and Casualty Insurance Agent
Select Insurance Group
04.2016 - 10.2018Read More
El Dorado HS
Diploma
Read More