Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Rolondo Baker

Laurel,MD

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Agent

Samson Properties
04.2019 - Current
  • Determined clients’ needs and financial abilities to propose solutions that suit them.
  • Advised over 20 clients daily on market conditions, prices, mortgages, legal requirements, and related matters.
  • Promoted sales of properties through advertisements, open houses, and participation in multiple listing services.
  • Prepared documents such as representation contracts, purchase agreements, closing statements, and leases.
  • Coffered with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreement were met before closing dates.
  • Attended conventions, seminars, and staff and association meetings to remain knowledgeable about real estate markets.

Plumbing Advisor

ARS Rescue Rooter
02.2020 - 02.2022

• Established customer rapport to sell the right products and services.

• Developed key client relationships, negotiating and closing deals.

• Created sales proposals that were accurate and completed; transferred to installation team.

• Created confident buyers by providing complete and accurate information about products and pricing.

•Followed up with customers during installation to check on satisfaction and after job completion to offer additional support and service options.

Sales Agent

Exit Bennett Realty
05.2016 - 04.2019
  • Generated leads to buy, sell and rent properties
  • Communicated with buyers to determine their needs and show appropriate properties.
  • Presented purchase offers to sellers and facilitate negotiations between parties.
  • Established, developed, and maintained positive business and customer relationships.
  • Met client deadlines for closing.
  • Educated buyers and sellers on all aspects of the housing market and property sales process.
  • Managed social media account for networking.

Delivery Driver

C&B Deliveries
01.2013 - 04.2016
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.

Education

High School Diploma -

Bladensburg High School
Bladensburg, MD
06.1998

Skills

  • Excellent communication skills
  • Leadership
  • Time management
  • Presentation Skills
  • Outside/Inside Sales
  • MS Word and Office
  • Google Suite
  • KV Core/CRM systems
  • Exceptional customer service
  • Sales management
  • Negotiation
  • Marketing
  • Organizational skills

Certification

OSHA Forklift Certification

2020



Affiliations

Maryland Residential Real Estate

2016

Timeline

Plumbing Advisor

ARS Rescue Rooter
02.2020 - 02.2022

Sales Agent

Samson Properties
04.2019 - Current

Sales Agent

Exit Bennett Realty
05.2016 - 04.2019

Delivery Driver

C&B Deliveries
01.2013 - 04.2016

High School Diploma -

Bladensburg High School
Rolondo Baker