Alfred Carino
Las Vegas,NV
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
31
31
years of professional experience
Work History
Food Server
Excalibur Hotel & Casino
08.1993 - Current
- Complete knowledge of food and other beverages, especially wines
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Up Selling or Add On for food & beverages
- Greet guests in a positive, friendly manner and make them feel welcome
- Provide excellent service to all guests
- Resolve customer complaints and ensure the guest is satisfied with the resolution.
Food Server
Arizona Charles Hotel And Casino
01.2023 - 10.2023
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
Store Clerk/Stocker
Green Valley Grocery
07.2017 - 07.2022
- Provide customer service and back up cashier when necessary
- Stock all items including beverage items inside the cooler such as beer, wine, and non-alcoholic drinks
- Assist with general maintenance tasks.
Server
RIO Hotel & Casino
05.2009 - 04.2019
- Greet guests in a positive, friendly manner and make them feel welcome
- Take food and beverage orders from guests
- Clean and reset tables immediately after guests depart
- Monitor and maintain cleanliness, sanitation, and organization of work areas
- Resolve customer complaints and ensure the guest is satisfied with the resolution.
Server
MGM Hotel & Casino
06.1999 - 04.2002
- Maintain complete knowledge of all menu items, prices, and preparation method/time
- Take food and beverage orders from guests
- Greet guests in a positive and friendly manner
- Clean and reset tables immediately after guests depart
- Resolve guest complaints and ensure guest satisfaction
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Education
Skills
- Safe Food Handling
- Order Verification
- Supply Restocking
- Dining area maintenance
- Guest Relations
- Cash Handling
References
Available upon request
Timeline
Food Server
Arizona Charles Hotel And Casino
01.2023 - 10.2023
Store Clerk/Stocker
Green Valley Grocery
07.2017 - 07.2022
Server
RIO Hotel & Casino
05.2009 - 04.2019
Server
MGM Hotel & Casino
06.1999 - 04.2002
Food Server
Excalibur Hotel & Casino
08.1993 - Current