General Manager
Gods &Monsters
2016 - 2026
- Oversaw daily operations of the store and bar to ensure efficient workflow and quality service which led me to receive 5 star reviews on Google.
- Trained all staff on retail store programs to improve performance, sales and productivity leading to better revenue for the store.
- Kept track of inventory management systems to optimize stock levels and availability therefore reducing waste and loss of product..
- Collaborated with vendors ensuring that we carried quality and up to date supplies and product for the retail store and bar operations.
- Resolved numerous customer complaints promptly ensuring a fantastic customer experience.