Alfred Gonzales
San Antonio
Summary
Personable and dedicated customer service representative with extensive experience. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Project Manager
Contracting solutions LLC
Alice
10.2024 - Current
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout project.
- Created and implemented processes to ensure successful completion of projects.
- Actively sought out feedback from clients throughout the duration of a project in order to identify areas needing improvement or adjustment.
- Provided guidance to team members regarding tasks assigned to them.
- Submitted budget estimates, progress reports and cost tracking reports.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Conferred with project personnel to identify and resolve problems.
- Determined project staffing needs and led resource management.
- Developed solutions to project risks and issues, meeting quality and timeline goals.
Field Operator
Downhole Chemical Solutions
Frisco
10.2022 - 08.2024
- Identified potential risks associated with job duties and took steps to mitigate them where possible.
- Analyzed data from gauges, meters, or other instruments to determine appropriate course of action when necessary.
- Provided assistance in troubleshooting issues with machinery or equipment as requested by supervisor.
- Performed routine maintenance of pumps, valves, tanks, and other related equipment.
- Reviewed existing systems periodically for areas of improvement or optimization opportunities.
- Collaborated with engineers and technicians to develop solutions for complex problems encountered at the worksite.
- Maintained accurate records of activities performed on a daily basis.
- Controlled pumping and blending equipment to acidize, cement and fracture gas.
- Maintained communication with colleagues via radio or phone throughout the day.
- Loaded and unloaded trucks with supplies needed for daily operations in the field.
- Observed control panels during pumping operations to monitor pressure, density, rate and concentration.
- Ensured that all safety protocols were followed during each shift.
- Operated and maintained heavy equipment to ensure efficient operations onsite.
- Received training in new technologies used at field sites and provided feedback on their effectiveness.
- Performed routine maintenance on vehicles and equipment.
- Conducted regular tests on water samples taken from the well sites to ensure quality control standards were met.
- Updated and maintained databases with current information.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Leveraged outstanding communication, interpersonal and people skills to work well with clients.
- Performed preventive, predictive and corrective maintenance to keep machinery running at optimal levels.
- Frequently worked overtime, weekends and holidays.
- Performed diagnostics and testing to locate root causes and resolve issues for optimal performance.
- Repaired faulty wiring or replaced defective parts to restore functionality of circuits and systems.
- Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
- Built, calibrated and maintained electrical instruments used in design development processes.
- Conducted performance tests on newly installed equipment to ensure optimal operation.
- Inspected all electrical components for damage or wear and tear.
- Tested circuitry and electronic components according to engineering instructions, technical manuals or knowledge of electronics.
- Operated pressure pumps, air electrical equipment and mechanical equipment.
- Tested, diagnosed, and repaired malfunctioning components.
- Monitored performance parameters to ensure optimal operation of machinery.
- Installed, fit, cleaned and repaired valves, caps, hoses, pumps and gaskets.
- Collaborated with team members, lending mechanical expertise to meet team goals.
- Coordinated daily shipping schedules with carriers to ensure timely delivery of goods.
- Monitored inventory levels and updated reports in a timely manner.
- Implemented and oversaw compliance with safety and handling procedures for all shipments.
Project Manager
S.A Paint Restoration & Remodeling
San Antonio
02.2017 - 06.2023
- Conducted inspections of job sites for quality and progress.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Monitored progress of projects and provided regular updates to clients.
- Prepared bids for new contracts; negotiated terms with potential clients.
- Provided leadership, insight and mentoring to newly hired employees.
- Inspected job sites to ensure compliance with safety regulations, quality standards and customer requirements.
- Maintained records of all expenses related to each project; ensured accurate billing processes were followed.
- Created and managed budgets.
- Generated relevant paperwork and payroll reports.
- Managed and maintained confidential employee payroll records.
Contractor
Holden Roofing
San Antonio
02.2018 - 10.2022
- Ensured successful completion of field projects within set timelines.
- Coordinated with internal teams to ensure smooth execution of field project activities.
- Managed scheduling, budgets and resources for field projects.
- Analyzed customer feedback related to performance outcomes from completed projects.
- Identified project needs by reviewing project objectives and schedules.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Operated a variety of machinery and tools safely and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory and supplies to ensure materials were available when needed.
- Organized equipment and supplies needed for each project.
- Maintained accurate records of labor costs and material usage.
- Scheduled jobs according to customer requirements or deadlines.
- Ordered materials and tools required for each job site.
- Ensured compliance with company policies, procedures, rules.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Conducted on-the-job training of new laborers.
Education
GED -
Wyndham School District
Beeville, TX11-2002
Skills
- Systems implementation
- Project tracking
- Workforce training
- Work flow planning
- Task prioritization
- Safety protocol
- Project planning
- Customer relations
- Staff retention
- Staff management
- Baseline schedules creation
- Team collaboration
- Performance improvements
- Team bonding
- Accident reduction planning
- Chemical handling
- Personal protective equipment
- Hazard identification
- Risk management
- Structural repairs
- Framing techniques
- Deck building
- Power tool proficiency
- Wall insulation
- Painting and staining
- Demolition work
- Fence construction
- Woodworking expertise
- Scaffolding setup
- Heavy lifting
- Carpentry expertise
- Siding application
- Fence installation
- Insulation installation
- Framing construction
- Safety awareness
- Window replacement
- Drywall installation
- Forklift certified
Timeline
Project Manager
Contracting solutions LLC
10.2024 - Current
Field Operator
Downhole Chemical Solutions
10.2022 - 08.2024
Contractor
Holden Roofing
02.2018 - 10.2022
Project Manager
S.A Paint Restoration & Remodeling
02.2017 - 06.2023
GED -
Wyndham School District