Alfred Huff
Spartanburg,SC
Summary
Developed practical automotive maintenance skills in fast-paced, hands-on environment. Expertise in vehicle lubrication, basic mechanical repairs, and customer service. Seeking to apply transferable skills in new field, emphasizing problem-solving abilities and attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player. Ability to handle multiple projects simultaneously with a high degree of accuracy. Excellent customer service and interpersonal skills.
Overview
30
30
years of professional experience
Work History
Lube Service Technician
Benson Chrysler Jeep Dodge Ram
12.2024 - Current
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Kept shop areas neat, clean, and free of safety hazards.
RV Service Technician
Blue Compass
07.2024 - 12.2024
- Expedited part replacement process by accurately identifying required parts and submitting orders promptly.
- Optimized workflow efficiency by coordinating effectively with service advisors during scheduling and prioritization of tasks.
- Ensured safety compliance with thorough inspections of electrical systems, plumbing, HVAC units, and structural components of RVs.
- Improved customer satisfaction by diagnosing and repairing various RV issues in a timely manner.
- Interpreted equipment installation and electrical wiring diagrams and obtained materials necessary for project completion.
- Diagnosed and repaired plumbing, electrical, and HVAC problems in recreational vehicles.
- Installed newly purchased equipment in recreational vehicles.
- Located and repaired frayed wiring, broken connections or incorrect wiring using ohmmeters or hand tools.
- Repaired cosmetic damage to areas such as walls and floors.
- Explained vehicle systems operation to customers.
- Repaired plumbing or propane gas lines using caulking compounds and plastic or copper pipe.
Meat Cutter
Ingles
10.2023 - 07.2024
Shuttler
Road And Rail
07.2023 - 10.2023
House Parent/Maintenance Supervisor
Southeastern Children's Home
05.2021 - 06.2023
Youth Minister
San Pedro Church of Christ
07.2017 - 05.2021
Network Operations Specialist
Sprint
10.2009 - 11.2014
- Interfaced directly with customers daily to convey network issues.
- Used Remedy and TRS ticketing systems to track all outages.
- Proactively monitored and troubleshot Cisco and Nortel hardware.
- Proactively monitored and troubleshot WAN networks. Tested DS0 - T1 circuits using Hekimian, React 2001 software.
- Used Spectrum and Cisco Works monitoring software. Proactively troubleshot performance, routing, slow response and network congestion issues in an IP network.
- Worked with on-site personnel to troubleshoot hardware and cabling issues.
- Created Quick Reference Guides to ensure continuity between accounts.
- Consulted with higher level engineers to create training material.
- Trained current and new employees on ticket maintenance, troubleshooting, and physical layer circuit testing.
Field Technician
Butler Technology Solutions
03.2007 - 11.2008
- BB&T's IT Network Operations group as a third level support technician.
- Troubleshot outages affecting a verity of Nortel equipment to include: Contivity VPN 1740,1750, and 1100 routers; Baystack 420, 425, and 450 switches; and Powerware Connect/UPS.
- Troubleshot WAN/LAN outages affecting all levels of BB&T's network.
- Worked daily with Nortel field technicians in the replacing of various network components such as routers, switches and UPS devices.
- Used HP's Service Center to track and resolve network outages in a timely manner.
- Worked with higher level engineers in troubleshooting network outages.
- Performed configuration changes on Contivity 1740,1750, and 1100 routers; Baystack 420, 425, 450 switches and Powerware Connect/UPS. Used WireShark and Opnet to detect and remedy network congestion.
- Ensured all network equipment remained in compliance with BB&T's standards.
- Ensured all network installations and upgrades were completed correctly and within scope.
- Created extensive training documentation and trained subordinate technicians.
- Performed circuit upgrades for more than 1100 branch location. Verified and Provisioned Control Tunnel connections in Core Nortel Networks CES 1700's. Provisioned Branch Nortel Networks CES 1740's and 1750's, and Core Nortel Networks CES 5000K's.
- Coordinated with AT&T to ensure circuit upgrades were done correctly and in a timely manner.
- Maintained project-sensitive documentation while working closely with project management.
Sr. Network Operations Specialist 3
Sprint
01.1999 - 02.2005
- Proactively monitored and troubleshot Cisco and Nortel hardware Proactively monitored and troubleshot WAN networks Used Spectrum and Cisco Works monitoring software.
- Proactively troubleshot performance, routing, slow response and network congestion issues in an IP network.
- Worked with on-site personnel to troubleshoot hardware and cabling issues.
- Used Remedy and TRS ticketing systems to track all outages. Tested DS0 - T1 circuits using Hekimian, React 2001 software.
- Interfaced directly with customers daily to convey network issues.
- Created Quick Reference Guides to ensure continuity between accounts.
- Trained new employees on ticket maintenance and troubleshooting on network outages.
Network Switching Systems Operator/Maintainer
U. S. Army
01.1995 - 01.1999
- Performed and ensured all scheduled and unscheduled maintenance was completed on all communications equipment while supporting the 1st Calvary Division.
- Provided physical security for key storage devices. Installed, operated, and maintained X.25 packet switching networks.
- Programmed, initialized, and operated hardware such as switchboards and switching assemblages.
- Used flow charts and wiring schematics to troubleshoot, repair, and/or replace faulty equipment.
- Coordinated associated systems and radio operators to resolve data transfer difficulties.
Education
Certificate - Preacher Training
North Carolina School of Biblical Studies
Clemmons, NC06-2017
Certificate - Network Switching Systems Operator/Maintainer
U.S Army Signal Center
Ft. Gordon, GA03-1995
Certificate - Electronic Switching Systems Operator Course
GTE Resident School
Ft. Gordon, GA03-1995
High School Diploma -
Cheraw High School
Cheraw, SC05-1994
Skills
- Wide Area Network (WAN)
- Problem Resolution
- Team Support
- Reading Comprehension
- Network Operations Center (NOC)
- Training Junior Team Members
- Operational Support
- Active Listening
- Customer Satisfaction
- Hardware and Software Monitoring
- Monitoring Tools
- Customer service
- Critical Thinking
- Attention to detail
- Continuous learning mindset
- Dependable and responsible
- Work order processing
- Verbal and written communication
- Customer relations
Timeline
Lube Service Technician
Benson Chrysler Jeep Dodge Ram
12.2024 - Current
RV Service Technician
Blue Compass
07.2024 - 12.2024
Meat Cutter
Ingles
10.2023 - 07.2024
Shuttler
Road And Rail
07.2023 - 10.2023
House Parent/Maintenance Supervisor
Southeastern Children's Home
05.2021 - 06.2023
Youth Minister
San Pedro Church of Christ
07.2017 - 05.2021
Network Operations Specialist
Sprint
10.2009 - 11.2014
Field Technician
Butler Technology Solutions
03.2007 - 11.2008
Sr. Network Operations Specialist 3
Sprint
01.1999 - 02.2005
Network Switching Systems Operator/Maintainer
U. S. Army
01.1995 - 01.1999
Certificate - Preacher Training
North Carolina School of Biblical Studies
Certificate - Network Switching Systems Operator/Maintainer
U.S Army Signal Center
Certificate - Electronic Switching Systems Operator Course
GTE Resident School
High School Diploma -
Cheraw High School
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