Alfred Klein
Hudson,NY
Summary
Efficient CSA known for high productivity and ability to complete tasks swiftly. Possess specialized skills in customer service management, conflict resolution, and data entry. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer interactions. Dependable CDL Class B Driver with robust background in commercial driving and freight logistics. Strong understanding of safety regulations and operational procedures, coupled with ability to efficiently plan routes and manage vehicle maintenance. Demonstrated history of punctuality and reliable service delivery which enhanced customer satisfaction in prior roles.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Csa
Lowes Home Improvment
Hudson, NY
10.2017 - Current
- Assisted customers with selecting products, answering questions, and making product recommendations.
- Organized shelves and displays to maintain a neat and orderly store environment.
- Restocked shelves with merchandise according to company standards.
- Provided excellent customer service in a friendly and professional manner.
- Handled returns of merchandise in accordance with established procedures.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
CDL Class B Driver
County Waste
South Cairo, NY
07.2013 - 08.2017
- Inspected truck before and after trips, documenting any issues or malfunctions.
- Followed all applicable traffic laws and safety regulations while driving.
- Performed minor repairs on vehicles when necessary.
- Communicated with dispatch team regarding route changes, delays or other updates.
- Adhered to company policies regarding the use of equipment and safety procedures.
- Provided courteous service to customers during pickup and delivery process.
- Complied with Department of Transportation regulations for hours of service.
- Attended regular safety meetings and training sessions as required.
- Consistently monitored fuel levels throughout shift.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Worked well with dispatchers to communicate route and schedule changes.
- Maintained safe driving habits to protect property and general public on roadways.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
Milk Truck Driver
Old Chatham Sheepherding
Old Chatham, NY
02.2009 - 08.2012
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, dangerous curves., in order to plan most efficient routes.
- Managed personal driving time according to Hours of Service regulations.
- Stayed informed regarding changes in transportation laws and regulations that could affect operations.
- Complied with DOT requirements for background checks prior to operating a CMV.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck for defects and safe operating condition before, during and after trips.
Education
GED -
Chatham Central School
Chatham, NY11-1992
Skills
- Safe Driving
- Load security
- Document Management
- Materials Transport
- Delivery Scheduling
- Cargo Handling
- Route Management
- Clean MVR
- Equipment Operation
- Customer-Oriented
- DOT Compliance
- Trip planning
- Dependable and reliable
- Vehicle inspections
- Courteous and polite demeanor
Certification
- Class B license
References
References available upon request.
Timeline
Csa
Lowes Home Improvment
10.2017 - Current
CDL Class B Driver
County Waste
07.2013 - 08.2017
Milk Truck Driver
Old Chatham Sheepherding
02.2009 - 08.2012
GED -
Chatham Central School