Summary
Overview
Work History
Education
Skills
Timeline
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Alfred-Louis Nerio

San Antonio,TX

Summary

Inside Sales Associate with proven success at Grainger Industrial Supply, specializing in customer relationship management and sales negotiation. Consistently exceeded sales targets through effective upselling and cross-selling strategies. Strong communication and problem-solving skills contribute to revenue growth and client retention.

Overview

10
10
years of professional experience

Work History

Inside Sales Associate

Grainger Industrial Supply
San Antonio, TX
09.2022 - Current
  • Delivered superior customer service by asking questions to identify needs, and advising on the best solutions.
  • Analyzed customer data gathered through surveys or interviews in order to better understand buying habits, and to drive revenue growth.
  • Responded promptly to customer inquiries, sales requests, and resolved issues to ensure customer satisfaction, and repeat business.
  • Participated in weekly team meetings to discuss progress towards sales targets.
  • Managed multiple sales projects simultaneously and met deadlines.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Negotiated terms of sale with customers while meeting company objectives.
  • Provided quotes for prospective customers based on their needs and budget requirements. Upsold and cross-sold products to existing customers to maximize revenue.
  • Participated in sales training and workshops to improve sales techniques and product knowledge.
  • Attended trade shows and sales events to gain product knowledge and network with potential clients.
  • Managed multiple sales projects simultaneously, met deadlines, and reached monthly sales targets through effective sales strategies and techniques.
  • Maintained and updated customer database with contact details and sales interaction history.

Route Sales Representative

Aramark Uniform Company
San Antonio, TX
01.2015 - 07.2022
  • Loaded, unloaded, and delivered product in a timely manner.
  • Responded quickly to customer inquiries regarding products or services.
  • Reported any discrepancies between orders and actual items received and delivered promptly to management staff.
  • Obtained receipts or signatures for delivered goods, collected payment for services when required, and maintained accurate records of all deliveries and pickups.
  • Adhered to company safety policies while operating the company vehicle to maintain a clean driving record with no accidents or incidents. Conducted daily pre-trip inspections of delivery vehicles.
  • Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
  • Cross-sold additional products to customers depending upon merchandise needs.

Education

High School Diploma -

Highlands High School
San Antonio, TX
05-2000

Skills

  • Customer Relationship Management
  • Sales and Negotiation
  • Upselling and Cross-Selling
  • Account Management
  • Excellent Communication
  • Problem Solving

Timeline

Inside Sales Associate

Grainger Industrial Supply
09.2022 - Current

Route Sales Representative

Aramark Uniform Company
01.2015 - 07.2022

High School Diploma -

Highlands High School

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Alfred-Louis Nerio