Alfred Mann
Woodbury,NY
Summary
Highly efficient problem solver well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Working effectively under constantly changing environments and protocols, and even under pressure.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Amazon Associate: Problem Solve
Amazon
07.2022 - Current
- Worked varied hours to meet seasonal and business needs.
- ICQA; Maintain quality in the warehouse by recording inventory by counting individual items as well as problem solve inventory that was misplaced throughout warehouse.
- In-bound; Inventory is received for the warehouse as well as problem solve inventory that either wasn't received correctly, received at all or missing required labels through an array of tools within the system.
Janitorial Worker
Joseph T. St. Lawrence Community Center
11.2021 - 07.2022
- Maintained a schedule in which I followed during cleaning the facility as there were classes held in different parts throughout the day.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Curated and reported daily updates on the state of the equipment as well as inventory of cleaning supplies to maintain necessary supplies.
Shift Leader
Dunkin
12.2019 - 11.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Enforced company policies and regulations with employees.
Education
Associate of Arts - Social Sciences
Orange County Community College
Middletown, NY05.2022
Skills
- Time Management
- Strong Communication and Interpersonal Skills
- Issue Resolution
- Leadership
- Work Planning and Prioritization
- Merchandise Receiving and Handling
- Organization
- Customer Service Orientation
- Ethics
Certification
- First Aid/CPR Certified
Timeline
Amazon Associate: Problem Solve
Amazon
07.2022 - Current
Janitorial Worker
Joseph T. St. Lawrence Community Center
11.2021 - 07.2022
Shift Leader
Dunkin
12.2019 - 11.2021
Associate of Arts - Social Sciences
Orange County Community College