Alfred Nunez
Maricopa,AZ
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Field Service Technician
Raymond West
06.2021 - Current
- Provided detailed documentation of completed tasks, facilitating accurate record-keeping for future reference.
- Mentored new hires, sharing knowledge and best practices to strengthen the team and customers
- Increased team efficiency through clear communication and executional service
- Consistently met deadlines for repairs and maintenance, ensuring minimal downtime for clients.
- Improved customer satisfaction by promptly addressing and resolving issues safely.
- Developed strong relationships with clients by providing exceptional customer service and support.
- Streamlined processes for troubleshooting and repair, resulting in faster response times.
- Audit preventative maintenance tasks
- Troubleshoot and repair electrical issues from 24v to 480v especially in conveyor systems
- Troubleshoot and repair hydraulic systems
- Troubleshoot and repair mechanical systems
- Ensure and verify labor hours properly input
- Flexible schedule and on call
- 3 years experience Microsoft office products
- Proficient with schematics and PLC programs
- Proficient with vendor management
Crew Member Trainer
McDonald’s
05.2019 - 05.2021
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Set positive example for team members by providing high-quality, efficient service.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
- Mentored junior employees to improve performance, food safety, and customer service.
Education
Sultana High School
Hesperia, CASkills
- Field Repairs
- Electrical Systems
- System Installation
- Diagnostic Testing
- Positive Attitude
- Mechanical Aptitude
- Teamwork and Coordination
- Customer Service
- Problem-Solving
- Troubleshooting and repair
- Repair and Installation
- Electrical Troubleshooting
- Heavy Lifting
- Safety assessment
- Relationship Building
- Courteous and Professional
- Work Order Management
- Technical Troubleshooting
- Accountability and Work Ethic
- Fault diagnosis
- Vehicle Maintenance
- Preventive Maintenance
- Emergency Response
- Schematic Interpretation
Certification
Gorbel advanced certification on destufit
ARC flash
LOTO
Crane certification
Forklift certification
Single man lift, Scissor lift, Boom lift cert
Timeline
Lead Field Service Technician
Raymond West
06.2021 - Current
Crew Member Trainer
McDonald’s
05.2019 - 05.2021
Sultana High School
Gorbel advanced certification on destufit
ARC flash
LOTO
Crane certification
Forklift certification
Single man lift, Scissor lift, Boom lift cert