Alfred Pacheco Hanson

Responsibilities

• Assist customers with fabric selection, sizing, and styling.
• Created custom looks for clients based on their individual style, body type, and personality.
• Used technology resources to assist customers in locating and selecting items.
• Manage customer inquiries through a professional and courteous approach.
• Maintain up-to-date knowledge of store merchandise and policies.
• Work alongside team members to meet daily sales objectives.
• Built and maintained relationships with peers and upper management to drive team success.
• Ensure cleanliness and systematic arrangement of sales floor and visual displays.

Responsibilities

• Verify IDs of individuals upon entering the mall to enforce the Mall of America's "Parental Escort Policy."
• Enforce mall policies to promote a safe, enjoyable shopping environment.
• Uphold high levels of alertness and awareness to comply with security procedures at all times.
• Assist with crowd control at large events to ensure safety and order.
• Identify suspicious activities to initiate appropriate procedures.
• Report clear and efficient radio communication to dispatch and fellow officers.
• Demonstrate knowledge of first aid protocols at all times for emergency readiness.
• Mitigate criminal activity, vandalism, and general misconduct through expert and highly visible security presence.
• Implement Verbal Judo methods to effectively calm tense encounters.
• Assist in emergency response procedures during incidents, or evacuations.
• Monitor vehicle entry and exit to ensure security compliance.
• Document comprehensive logs of all visitors, contractors, and vendors entering or exiting mall for activities and incidents reporting
• Monitor CCTV systems to ensure the safety and security of the premises.

• Monitored pool area to ensure safety of all guests.
• Enforced pool rules and regulations to maintain a safe environment.
• Responded quickly to emergencies and provided first aid when needed.
• Communicated effectively with team members and management regarding safety concerns.
• Provided excellent customer service to enhance guest experience at the facility.
• Assisted in emergency response with CPR, AED and emergency management techniques.