Alfred Smith
Oklahoma City,OK
Summary
Experienced retail manager with a decade of expertise in overseeing multiple locations. Proven ability to drive sales growth and enhance customer loyalty by leading high-performing teams. Proficient in staff development and operational excellence, supported by strong IT troubleshooting skills. Prepared to utilize comprehensive management experience in a new role.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Automotive Technician
Walmart-Midwest City, OK
Midwest City, OK
09.2023 - Current
- Performed high-volume preventive maintenance, including oil services, fluid flushes, and multi-point safety inspections on a wide variety of domestic and import vehicles.
- Executed precision tire services, including mounting, computer-balancing, and flat repairs, ensuring 100% compliance with TIA (Tire Industry Association) standards.
- Utilized specialized diagnostic tools to test battery, charging, and TPMS systems, providing clear technical recommendations to customers.
- Maintained strict adherence to safety protocols and bay organization, consistently meeting "speed-to-service" goals while maintaining zero-error quality control.
Industrial Engineer TeamLead
Hobby Lobby-Oklahoma City, OK
Oklahoma City, OK
01.2023 - 08.2023
- To diagnose computer problems and perform repairs on electronic equipment. Able to install software and perform tests on computer equipment and programs. Able to monitor computer processing systems. Able to perform scheduled maintenance on all electronic equipment on campus. Have a broad understanding of hardware and software, operating systems, and basic computer programming. requires a knowledge of network technology and operations
- Microsoft Office proficiency with emphasis on Excel and Access. Electronics/PC troubleshooting knowledge and experience. Frequent interaction with users across campus and will require good communication skills. Critical thinking/analytical problem solving skills. May be required to teach others how to use various applications
Multi Store Leader / Trainer
GameStop-Midwest City, OK
Midwest City, OK
06.2021 - 01.2023
- Currently over multi unit stores. Traveling and trying across the districts.
- Responsible for the successful leadership of store operations including building a successful team, developing customer loyalty, driving for results, and achieving goals set for the store. I am responsible for leading and motivating the sales team, managing the day-to-day operations of the store, maintaining up to date promotional material and hiring/training new staff. Supervise all other members of the store team. always act in accordance with GameStop’s policies, practices, and core values. There is a strong focus on customer satisfaction and meeting monthly sales goals, be an excellent communicator and demonstrate strong leadership and interpersonal skills
Store Manager/Sales Manager
Citi Trends-Oklahoma City, OK
Oklahoma City, OK
05.2019 - 06.2021
- Hiring, training, scheduling, and supervising entry-level workers. maintaining inventory, processing payroll, driving sales goals, and performing opening and closing procedures.
Assistant Store Manager
Ross Dress For Less-Midwest City, OK
Midwest City, OK
01.2015 - 05.2019
- Hiring and staffing to store needs.
- Weekly schedule built for store demands for all associates in the building.
- Overseeing the store and supervisors and assisting them as needed for new roll outs.
- Ordering supplies for the building as needed.
- Leading safety meeting.
Store Receiving Specialist
Babies 'R' Us-Oklahoma City, OK
Oklahoma City, OK
12.2013 - 01.2015
- Controlling anything from going in or out of the building.
- Kept up with all recalls and damaged products.
- Daily cycle counts to keep inventory up to date.
- Store to store transfers.
Education
High school diploma or GED - undefined
Highschool
Associate's degree - Mechanical Engineering
Rose State College
Midwest City, OK01.2026
Skills
Helpdesk services
payroll systems administration
Recruitment process
Equipment maintenance
Visual merchandising
Engine repair skills
CMMS solutions
Microsoft 365 skills
Equipment maintenance
Low-level programming
Revenue generation management
resource allocation
Logistics management platform
Revenue and expense tracking
Management skills enhancement
End-user support solutions
Time management expertise
Leadership development
Preventive servicing
Information systems literacy
Certification
- ACT workkeys - Platinum June 2022 to Present ACT Work Keys is a system of web-based assessments that measure career-relevant foundational skills for workplace success, such as applied math, graphic literacy, and workplace documents. A Work Keys Platinum certification is an extremely high-level credential, signifying that an individual possesses the top-tier foundational workplace skills necessary for the most complex jobs, as it requires scoring at least Level 6 on all three core ACT Work Keys assessments: Applied Math, Graphic Literacy, and Workplace Documents.
- Driver's License
Languages
English
Timeline
Automotive Technician
Walmart-Midwest City, OK
09.2023 - Current
Industrial Engineer TeamLead
Hobby Lobby-Oklahoma City, OK
01.2023 - 08.2023
Multi Store Leader / Trainer
GameStop-Midwest City, OK
06.2021 - 01.2023
Store Manager/Sales Manager
Citi Trends-Oklahoma City, OK
05.2019 - 06.2021
Assistant Store Manager
Ross Dress For Less-Midwest City, OK
01.2015 - 05.2019
Store Receiving Specialist
Babies 'R' Us-Oklahoma City, OK
12.2013 - 01.2015
High school diploma or GED - undefined
Highschool
Associate's degree - Mechanical Engineering
Rose State College