Alfreda Davis
Conway,AR
Summary
Dynamic and results-oriented leader with extensive management experience at Planet Fitness and McDonald's, complemented by a solid foundation in public-sector administration with the Arkansas Secretary of State. Proven track record in leading teams, enhancing operational performance, and boosting customer retention in high-pressure, fast-paced environments. Consultant mindset adept at analyzing challenges, optimizing processes, and delivering measurable business outcomes. Competitive and disciplined professional focused on fostering relationships and driving growth, efficiency, and revenue across consulting, management, or sales roles.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Intern
Secretary of State – Business Commercial Services Division
05.2025 - 07.2025
- Executed processing of business filings and public records in collaboration with senior administrative staff.
- Assisted with reviewing forms to ensure accuracy and compliance. Supported digital archiving efforts to maintain organized records. Responded to public inquiries regarding commercial services to provide necessary information.
- Acquired hands-on expertise in government regulation documentation and compliance processes.
Assistant Manager
Planet Fitness
02.2020 - 06.2025
- Oversaw a team of 10+ professionals to enhance productivity and efficiency. Directed payroll management, scheduling, and inventory oversight to optimize resource allocation. Championed team development and operational excellence.
- Achieved increased member satisfaction through effective customer service initiatives. Delivered engaging gym tours that highlighted facility benefits and attracted new memberships. Boosted membership sales through targeted outreach and relationship-building efforts.
- Conducted analysis of daily reports to identify opportunities for improving retention and streamlining workflows.
- Trained and mentored team members, fostering a collaborative work environment.
- Supervised daily operations to ensure adherence to company policies and procedures.
Inventory Manager
McDonald’s
07.2018 - 02.2020
- Maintained inventory levels to support smooth operations
- Ordered supplies, performed audits, and ensured health and safety compliance
Assistant Manager
Little Caesars
07.2017 - 07.2018
- Led team coaching, operations, and compliance training
- Helped improve customer service ratings and staff productivity
Shift Manager
McDonald’s
10.2015 - 07.2017
- Directed shift activities and trained new employees
- Handled escalated customer concerns and inventory restocking
Education
Bachelor of Science - Business Administration
University of Phoenix
Phoenix, AZ04-2026
High School Diploma - undefined
The Academies at Jonesboro High School
Jonesboro, AR05-2013
Skills
- Team Leadership & Staff Training
- Customer Service Excellence
- Inventory & Supply Chain Management
- Scheduling & Payroll Operations
- Administrative & Clerical Support
- Business Compliance & Filing
- Microsoft Office Google Workspace POS Systems
- Effective communication skills
- Coaching and guidance
- Project management
Accomplishments
- Promoted into Management
- Government Internship acceptance and completion
Certification
- ServSafe certification
- Shift Management Training Certification
- Inventory Management Achievement Award
- MyArkansas State Internship Completion Award
Interests
Fitness & Exercise, Strategy Games, Research, Solving Complex Problems
Timeline
Administrative Intern
Secretary of State – Business Commercial Services Division
05.2025 - 07.2025
Assistant Manager
Planet Fitness
02.2020 - 06.2025
Inventory Manager
McDonald’s
07.2018 - 02.2020
Assistant Manager
Little Caesars
07.2017 - 07.2018
Shift Manager
McDonald’s
10.2015 - 07.2017
High School Diploma - undefined
The Academies at Jonesboro High School
Bachelor of Science - Business Administration
University of Phoenix
PROFESSIONAL DEVELOPMENT
- Inventory & Supply Management
- Employee Onboarding & Training
- Customer Relationship Management
- Compliance & Document Filing
- Report Writing & Data Analysis