Alfreda Milner
Fayetteville,GA
Summary
To assist a company in areas of administrative supervisor, A/R and A/P, medical billing, medical financial analysis, sales & excellent customer services and have acquired and perfected over the past 15 years.
Overview
25
25
years of professional experience
Work History
Payment Poster
Go Health Urgent Care
01.2020 - Current
- Payment Poster for PNC payments including BOA for a urgent care facility with multiple locations
- Updating spreadsheets daily
- Working with Epic system
- Zendesk tickets
- Process patient and Insurance company payments
- Electronic Remittance payment post and research
- EOB and ERA set up
- Insurance Verification
Payment Posting/Charge Posting
Piedmont Cancer Institute
03.2016 - 01.2020
- Process patient and Insurance company payments
- Electronic Remittance payment post and research
- EOB and ERA set up
- Insurance Verification
- Balancing Reports
- Adjustments
- Cash and Credit Card payments
- EOB Review
Patient Access Representative
Grady Healthcare Systems
01.2000 - 03.2016
- Specializing in Charge Posting
- Process patient's paperwork for medical services for Diabetes, podiatry, eye screening, Urology, Neurology, Physical Therapy, General Surgery, Teen and Mammogram/Cancer clinic using ICD9 and CPT codes
- Charge Posting encounter forms for payments using OAS software /Epic
- Processing Patients Paperwork using Epic Software/OAS Gold Software
- Posting Charge date and creating new orders for Mammograms, Neurology, Diabetic, General Surgery, Urology and Teen Clinic
- Processed Pre-Op presents for geriatric patients in General Surgery
- Heavy customer service and phone volume
- Verified and update Medicare, Medicaid and commercial insurances though passport/epic software
- Provide training for new employees
- Provide information for supervisor regarding costs and balance on accounts
Education
MOA - Medical Office Administration
Medix School
Smyrna, GA05.1999
High school diploma - Medical Administration
Morrow High
Morrow, GA05.1989
Skills
- Medical Records
- ICD-9
- Microsoft Excel
- Microsoft Word
- Customer service
- Epic
Effective communication skills
HIPAA Compliance
Accurate data entry
Accurate payment posting
Month-end closing procedures
Payment Processing
Dataentryspeed
10 KEY DATA STROKES
Typingspeed
65 WPM
Timeline
Payment Poster
Go Health Urgent Care
01.2020 - Current
Payment Posting/Charge Posting
Piedmont Cancer Institute
03.2016 - 01.2020
Patient Access Representative
Grady Healthcare Systems
01.2000 - 03.2016
MOA - Medical Office Administration
Medix School
High school diploma - Medical Administration
Morrow High
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