Alfreda Milner
Fayetteville,GA
Summary
To assist a company in areas of administrative supervisor, A/R and A/P, medical billing, medical financial analysis, sales & excellent customer services and have acquired and perfected over the past 15 years.
Overview
25
25
years of professional experience
Work History
Payment Poster
Go Health Urgent Care
Atlanta, GA
01.2020 - Current
- Payment Poster for PNC payments including BOA for a urgent care facility with multiple locations
- Updating spreadsheets daily
- Working with Epic system
- Zendesk tickets
- Process patient and Insurance company payments
- Electronic Remittance payment post and research
- EOB and ERA set up
- Insurance Verification
Payment Posting/Charge Posting
Piedmont Cancer Institute
03.2016 - 01.2020
- Process patient and Insurance company payments
- Electronic Remittance payment post and research
- EOB and ERA set up
- Insurance Verification
- Balancing Reports
- Adjustments
- Cash and Credit Card payments
- EOB Review
Patient Access Representative
Grady Healthcare Systems
Atlanta, GA
01.2000 - 03.2016
- Specializing in Charge Posting
- Process patient's paperwork for medical services for Diabetes, podiatry, eye screening, Urology, Neurology, Physical Therapy, General Surgery, Teen and Mammogram/Cancer clinic using ICD9 and CPT codes
- Charge Posting encounter forms for payments using OAS software /Epic
- Processing Patients Paperwork using Epic Software/OAS Gold Software
- Posting Charge date and creating new orders for Mammograms, Neurology, Diabetic, General Surgery, Urology and Teen Clinic
- Processed Pre-Op presents for geriatric patients in General Surgery
- Heavy customer service and phone volume
- Verified and update Medicare, Medicaid and commercial insurances though passport/epic software
- Provide training for new employees
- Provide information for supervisor regarding costs and balance on accounts
Education
MOA - Medical Office Administration
Medix School
Smyrna, GA05.1999
High school diploma - Medical Administration
Morrow High
Morrow, GA05.1989
Skills
- Medical Records
- ICD-9
- Microsoft Excel
- Microsoft Word
- Customer service
- Epic
Effective communication skills
HIPAA Compliance
Accurate data entry
Accurate payment posting
Month-end closing procedures
Payment Processing
Dataentryspeed
10 KEY DATA STROKES
Typingspeed
65 WPM
Timeline
Payment Poster
Go Health Urgent Care
01.2020 - Current
Payment Posting/Charge Posting
Piedmont Cancer Institute
03.2016 - 01.2020
Patient Access Representative
Grady Healthcare Systems
01.2000 - 03.2016
MOA - Medical Office Administration
Medix School
High school diploma - Medical Administration
Morrow High