Dedicated Banquet Captain with proven expertise in event supervision and client relationship management. Skilled in ensuring high customer satisfaction through effective problem resolution and staff training.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Banquet Captain
Beyond the Box Catering
Dallas
07.2021 - 04.2026
Supervised staff during events to ensure smooth operations and service quality.
Handled client inquiries and resolved issues promptly to maintain high levels of satisfaction.
Trained new employees on proper sanitation practices, customer service etiquette.
Monitored inventory levels of supplies and equipment needed for events.
Followed safety procedures when handling hazardous materials such as cleaning chemicals.