Alfredo Curtis
EFFORT,PA
Summary
Organized and dedicated with track record of providing exceptional associate engagement skills in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Process Assistant
Amazon AVP1
2019.03 - Current
- Lead/Manage 20 - 40 associates within any assigned area
- Mentored Tier 1 staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Helped transition new Area Managers into their roles by offering incites and advice
- Supported leaders by managing staffing re-allocation (labor sharing), head counts and organizing standard work in progress
- Keeping track of daily goals with PPR and Monitor Portal to ensure positive trends
- Identify and resolve safety hazards within work environment
- Motivate associates to be successful during startups and throughout shift
- Coaching and instilling safety behaviors to all employees at all times
- Communicating with other areas within assigned department to make balanced decisions on how to keep work flow going in any situation
- Having close relationship with outside departments to understand how to help with their needs promoting our “One Bound” Initiative
- Participating in keeping areas clean and organized thus ensuring safe work environments
Education
Associate of Science - Networking Administration
TCI College of Technology West
New York, NY06.2002
High School Diploma -
T.A. Edison HS
Queens, NY06.1984
Skills
- Over 9+ Years of Operations and logistics within AVP1
- Strong motivational and developmental skills towards associates and peer group
- Proficient with understanding and interpreting data tracking tools
- Knowledge of Windows 3.1, Windows 95-98, Windows 2000, XP, Windows Vista, windows 7, some programming of Cisco security, Java and C++. Microsoft Office 2007 and 2010, Novel versions 3 - 4.0, Norton's Central Point and most other utility programs
Accomplishments
Developed and trained 5+ Tier 1 Associates into Tier 3 Process Assistants
Timeline
Process Assistant
Amazon AVP1
2019.03 - Current
Associate of Science - Networking Administration
TCI College of Technology West
High School Diploma -
T.A. Edison HS
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