Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Alfredo Millan

Evanston,IL

Summary

Driven professional with a proven track record in customer service and problem-solving, honed at VIP Valet and other esteemed companies. Excelled in multitasking and organization, significantly enhancing guest experiences. Skilled in cash handling and software implementation, demonstrating a flexible approach to meet diverse customer needs. Achieved notable efficiency improvements, contributing to team success through exemplary attention to detail and guest assistance.

Overview

6
6
years of professional experience

Work History

Valet

VIP Valet
05.2022 - Current
  • Helped guests unload and load luggage.
  • Answered guest's questions about property amenities and services.
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Monitored and documented guest traffic flow in valet lot.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Arranged special transportation for guests and booked taxis and business-class vehicles.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Located and retrieved vehicles quickly to minimize customer wait times.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Inspected vehicles to verify condition ahead of customer returns.

Package Handler

Home Depot
02.2021 - 08.2022
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Stored and secured packages in designated areas to prevent damage and theft.

Team Member

Chic-Fil-A
08.2018 - 06.2019
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Used proper techniques to prepare food and ingredients.
  • Greeted guests pleasantly and answered menu questions.
  • Used cash registers and calculators to prepare bills, accept payments and make change.

Education

Bachelor of Science - Computer Science

Dominican University
River Forest, IL
05.2026

Associate of Arts - Computer Science

Oakton Community College
Des Plaines, IL
07.2024

Skills

  • Time Management
  • Flexible Schedule
  • Multitasking and Organization
  • Attention to Detail
  • Cash Handling
  • Guest Assistance
  • Problem-Solving
  • Customer Service
  • Application support
  • Software Implementation
  • Troubleshooting
  • Machine Learning

Accomplishments

Community College Graduate

High School Graduate

Semi Professional Soccer Player

Soccer Personal Trainer

Languages

Spanish
Native or Bilingual

Timeline

Valet

VIP Valet
05.2022 - Current

Package Handler

Home Depot
02.2021 - 08.2022

Team Member

Chic-Fil-A
08.2018 - 06.2019

Bachelor of Science - Computer Science

Dominican University

Associate of Arts - Computer Science

Oakton Community College

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Alfredo Millan