Ahmed Satty
Raleigh,NC
Summary
Aspiring Industrial Engineering student with hands-on experience in customer service, retail operations, fulfillment, and workflow organization. Strong foundation in engineering coursework, problem solving, and team collaboration. Seeking opportunities in operations, logistics, manufacturing, or process improvement.
Overview
5
5
years of professional experience
Work History
Valet
Royal Parking Valet
Raleigh, NC
04.2026 - Current
- Parked and retrieved vehicles efficiently for customers at various locations.
- Managed customer interactions with professionalism and courtesy at all times.
- Ensured vehicle security through careful monitoring of keys and parking areas.
Private Tutor
01.2023 - Current
- Assisted students with math concepts, study strategies, and communication skills.
- Adapted explanations to different learning styles to improve understanding.
Cashier/Retail Associate
Dick's Sporting Goods
Raleigh, NC
01.2026 - 06.2026
- Assist customers with purchases, checkout transactions, and product questions in a fast-paced retail environment.
- Maintain organized front-end operations and support overall store workflow.
- Deliver positive customer service while working collaboratively with team members.
Flooring Team Member / Retail Associate
Lowe's
01.2025 - 12.2025
- Assisted customers with flooring product selection and department support tasks.
- Helped organize inventory, stock merchandise, and maintain department presentation.
- Supported operational workflow in a warehouse-style retail environment.
Fulfillment & Front Desk
Target
01.2025 - 12.2025
- Picked, packed, and prepared online customer orders in a high-volume retail environment.
- Assisted with inventory organization and front-end customer support tasks.
- Improved efficiency through organization and time management.
Front of House Team Member
Chick-fil-A
01.2022 - 12.2024
- Delivered fast and accurate customer service in a high-volume environment.
- Handled customer orders, transactions, and team coordination during peak hours.
- Helped train new employees and maintain operational efficiency.
Education
Associate - Engineering
Wake Technical Community College
Raleigh, NCHigh School Diploma -
Broughton High School
Raleigh, NCSkills
- Process Improvement
- Workflow Optimization
- Problem Solving
- SolidWorks
- Technical Documentation
- Data Analysis
- Time Studies
- Inventory Operations
- Customer Service
- Team Collaboration
- Customer service
- Time management
- Problem solving
- Team collaboration
- Math tutoring
- Patience and composure
- Communication skills
- Ability to follow directions
- Friendly and outgoing
- Professional appearance
Engineering Projects
- Rube Goldberg Machine - 'THE HIVE', Designed a multi-layer mechanical system using pulleys, levers, ramps, and wheel-and-axle mechanisms., Improved consistency and reduced system reset time by analyzing bottlenecks., Collaborated with a team to optimize motion flow and troubleshoot failure points.
- SolidWorks Flashlight Design Project, Designed and modeled flashlight components using SolidWorks in Engineering Graphics coursework., Applied CAD design principles, dimensions, and assembly techniques to create accurate technical models., Strengthened technical drawing, modeling, and problem-solving skills through iterative design work.
Coursework
- Engineering Graphics (SolidWorks)
- Engineering Design & Problem Solving (EGR-150)
- Pre-Calculus & Intro Calculus
- Introductory Physics
- Technical Writing & Documentation
Timeline
Valet
Royal Parking Valet
04.2026 - Current
Cashier/Retail Associate
Dick's Sporting Goods
01.2026 - 06.2026
Flooring Team Member / Retail Associate
Lowe's
01.2025 - 12.2025
Fulfillment & Front Desk
Target
01.2025 - 12.2025
Private Tutor
01.2023 - Current
Front of House Team Member
Chick-fil-A
01.2022 - 12.2024
Associate - Engineering
Wake Technical Community College
High School Diploma -
Broughton High School