Acting as an expert and consultant on a broad range of products and services to inspire and inform customers
Listening to, identifying, anticipating, and responding to customer needs
Maximizing sales, while maintaining profitability, by actively steering customers towards top-selling and prioritized products
Analyzing and adjusting sales space capacities based on sales location to secure high stock availability.
Food Service Team Member
IKEA
11.2021 - 01.2024
Preparing and presenting hot and cold IKEA Food menu items to operational standards
Understanding and complying with local food safety regulations and HACCP protocols
Providing excellent service to customers in the retail restaurant and bistro.
Team Member
Two Tigers and a Truck
05.2018 - 11.2021
Helping load the truck, cleaning, translator, and receiving phone calls.
Education
Associate in Arts (STEM) -
Valencia College
12.2025
Skills
communicate in Spanish, English, and Portuguese
Problem-Solving
Teamwork and Collaboration
Customer Service
Conflict Resolution
Reliable and Responsible
Accomplishments
President of the Valencia Intercultural Student Association
Active member of the Model United Nations
Volunteer Experience
Back to Nature Wildlife Refuge, 08/01/23, PRESENT, Providing enrichment for the resident animals, cleaning their enclosures, prepping their food, educating the public about the species and their conservation, assisting with medical