Alfredo Ortega
Lynwood,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Field Technician
Trend Z Tee
Irvine, CA
07.2008 - Current
- Assisted in the installation, testing and maintenance of hardware and software systems.
- Replaced parts for malfunctioning printers, such as print head, maintenance station and filters.
- Performed diagnostics, isolated problems and fixed electronic hardware components by testing and exchanging to ensure functionality.
Field Supervisor
Brother International Corporation
Irvine, CA
02.2004 - 03.2008
- Conducted regular meetings with field staff to review work performance, discuss issues, and identify training needs.
- Assigned duties to field personnel according to their qualifications or experience level.
- Coordinated with vendors, suppliers in order to procure necessary supplies or services required for successful completion of assigned tasks, projects.
Field Service Technician
Brother International Corporation
Irvine, CA
02.1994 - 01.2004
- Handled telephone support calls to determine issues and provide solutions.
- Documented repair methods and maintenance processes to improve support analysis.
- Performed routine maintenance on embroidery machines, including yearly maintenance.
Education
Associate of Applied Science -
ITT Technical Institute
Carson, CA06-1993
Skills
- Hardware and software installation
- Electronics repairs
- Equipment Installation
- Equipment Maintenance
- Professional Communication
- Diagnostic Testing
Languages
English
Professional
Spanish
Professional
Certification
Brother DTG Printers Models GT-541,GT-782, GT-361, GT- 381,
Brother Embroidery Equipment
BES-1240,1201,1204,1206 BAS-423, BAS-416, PR-600, PR-650. Pr-1000, PR-1050
Timeline
Field Technician
Trend Z Tee
07.2008 - Current
Field Supervisor
Brother International Corporation
02.2004 - 03.2008
Field Service Technician
Brother International Corporation
02.1994 - 01.2004
Associate of Applied Science -
ITT Technical Institute