Responsible, self-motivated, detail oriented, organized, and committed to providing high-quality service to customers; efficient and manages time effectively. Goal-oriented with good communication and interpersonal skills.
Overview
24
24
years of professional experience
Work History
Customer Service Representative
Walmart
11.2021 - Current
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Reduced out-of-stock instances by actively monitoring merchandise levels and communicating needs to management.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Helped customers complete purchases, locate items, and join reward programs.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.
Respuesto de autos Wilmer Racing
04.2018 - 08.2021
Managed and supervised the store, in charge of inventory, arranged and organized merchandise.
Importadora La Plaza
02.2003 - 04.2018
In charge of merchandise distribution, arranged and organized merchandise.
Farmacia Corona
05.2000 - 01.2003
Sale person representative
Arranged and organized merchandise.
Education
High School Diploma -
Colegio Evangelico
Santiago, Dominican Republic
1996
Skills
Excellent customer service
Demonstrating ability to complete heavy lifting tasks