Alfredo Puma
Lancaster,PA
Summary
Self-motivated professional with experience in business administration, sales and electronics. Leader with strong interpersonal skills. Fluent in Spanish.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Owner of Klein Iluminacion
Self Employed
Santa Cruz, Bolivia
04.2016 - 06.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Programmed and assembled circuit boards for outdoor lighting systems
Owner of Ohana Acai
Self Employed
Santa Cruz, Bolivia
03.2021 - 06.2023
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
Salesperson
Adoklein
Santa Cruz, Bolivia
01.2014 - 03.2016
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Met with potential and existing clients to promote products and services.
Electronic Technician
Adoklein
Santa Cruz, Bolivia
01.2011 - 12.2013
- Programmed and assembled circuit boards for outdoor lighting systems
- Installed outdoor lighting
- Troubleshot and resolved equipment failures
- Trained new employees one on one in the areas of assembling and installation
Volunteer Tutor
Stansberry Children's Home
Santa Cruz, Bolivia
02.2006 - 01.2010
- Collaborated with students to complete homework assignments.
- Assisted students with homework using curriculum and materials provided by Children's Home.
- Taught study skills.
- Aided students with planning and preparation for class projects.
- Motivated students towards learning and studying to build self-confidence.
Electronic Technician
SATCOM Vigilancia Digital
Cusco, Peru
05.2004 - 06.2005
- Installed and maintained housing and company alarm systems in accordance with approved methods and procedures.
- Troubleshot and resolved equipment failures to reduce operational disruption.
Education
Associate of Science - Electronics Technology
Instituto Superior Tecnologico Tupac Amaru
Cusco, Peru02.2004
Associate of Science - Computer System Operations
Universidad Nacional De San Antonio Abad Del Cusco
Cusco, Peru01.2003
Skills
- Business Administration
- Coordinate Projects
- Equipment Maintenance
- Install Equipment
- Critical Thinking
- Customer Service
- Equipment Demonstration
- Marketing
- Interpersonal Skills
- Microsoft Windows
Certification
- Project Management
- Preparation of Wage and Salary Sheets
- Preparations of Projects According to Financial Norms
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Owner of Ohana Acai
Self Employed
03.2021 - 06.2023
Owner of Klein Iluminacion
Self Employed
04.2016 - 06.2023
Salesperson
Adoklein
01.2014 - 03.2016
Electronic Technician
Adoklein
01.2011 - 12.2013
Volunteer Tutor
Stansberry Children's Home
02.2006 - 01.2010
Electronic Technician
SATCOM Vigilancia Digital
05.2004 - 06.2005
Associate of Science - Electronics Technology
Instituto Superior Tecnologico Tupac Amaru
Associate of Science - Computer System Operations
Universidad Nacional De San Antonio Abad Del Cusco