Alfredo Ramirez
Los Lunas,NM
Summary
A self motivated individual who has the ambition to finish anything he sets his mind to. Who can also work as a team and will rise up as a leader if given the opportunity. Talented and motivated student with substantial food service and work experience to seek opportunities where I can bring my ability to learn new things quickly and accurately. My work experience and education will contribute to the goals and success of any organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Mobile Expert
T-Mobile
07.2024 - Current
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
- Increased customer satisfaction by providing expert advice on mobile devices and plans.
Owner
La Zenita Restaurant
12.2022 - Current
- Company Overview: Family operated restaurant
- Managing Member in charge of book keeping, Marketing, Cooking, Cashier
- Creating traditional culture infused dishes to downtown Albuquerque
- Putting together a monthly budget for food costs, paper goods, cleaning chemicals, and everything in between to run a business while creating profitable margins with a slim bottom line
- Family operated restaurant
Class A CDL Driver
Sysco
02.2024 - 05.2024
- Delivering orders driving and dollying them in
F&B Assistant Director
Tanoan Country Club
06.2022 - 02.2024
- Creating the best environment for your Members & their guests as well as staff
- Properly maintaining a high level of professionalism in or around the club
- Scheduling 40-50 staff members accordingly to save labor costs and make an achievable target of sale for revenue and member satisfaction
- Fostered positive relationships with returning customers through personalized service and genuine interest in their dining experience.
- Participated in regular staff meetings to discuss performance improvement strategies and updates on company policies.
Team Captain
Tanoan Country Club
07.2021 - 02.2024
- Manage, run banquet events, bartend while keeping our members satisfied
- For the best experience a private country club has to offer
Electrical Apprentice
Mosher Enterprises, Inc
03.2023 - 09.2023
- Out in the field and warehouse experience
Order Picker/ Overnight Recovery
Home Depot
08.2021 - 12.2021
- Shopping for customers who shop/select online Merchandise
- While helping customers on the floor & keeping the store looking pristine
- Moved to overnight Garden recovery
- Which concluded of driving the reach, forklift, to restock and organize all of outside and inside of garden overnight graveyard shift
- While cleaning up and keeping a safe work area since independent responsibility fell on me to open and close entrances by myself
- Close to the end of employment with Home Depot; transferred to inside lumber associate and recovery
F&B Assistant Director
Tanoan Country Club
04.2019 - 04.2021
- Creating the best environment for your Members & their guests as well as staff
- Properly maintaining a high level of professionalism in or around the club
- Scheduling 40-50 staff members accordingly to save labor costs and make an achievable target of sale for revenue and member satisfaction
Caregiver/Personal Assistant
Carefree Living
07.2020 - 10.2020
- Caring for individuals who cannot do their day to day activities and self-care
- Assuring that they are safe, clean, and attended to
- Duties include getting them ready for the day
- Brushing their teeth, showering them, grooming, getting them dressed
- Feeding them if need be
- Changing adult briefs
- As well as boosting morale for each and every individual in a personal but yet professional manner
Dance Instructor
David's dance academy
07.2019 - 09.2020
- Teaching beginners with little to no dance experience
- While instructing both follow and lead roles and correcting/teaching with timing, rhythm, frame/posture
- Dances consist of ballroom such as waltz to tango, social dancing (country) and everything in between
Manager/Supervisor
La Zenita
01.2016 - 09.2020
- Skillful budget manipulation, such as food costs, payroll, minimal product waste margins, labor, and other expenses
- Also scheduling staff for shifts
- Discussed with property owners for parking and utility connections
- Supervised staff on shifts, including a cashier, cook, and food runner
- Made sure every shift ran efficiently to maximize profits, all while keeping customer's and employee's content
- Addressed any issues that arose in a professional manner to keep high satisfaction rates
Assistant Store Manager
BLAKES LOTA BURGER
03.2019 - 04.2019
- Attending to guests while being attentive to the store's proper food cost/sales
- Scheduling staff for shifts and collecting inventory information to provide accurate orders/delivery
- Presenting safe and clean work environment for staff, and guests
Deli Attendant/cook
Sandia Resort and Casino
12.2013 - 03.2019
- Worked at Pa'shur Deli taking customer orders, assembling, packaging, and delivering orders to customers
- Learning menu and food preparation as a line cook while practicing food safety for guests' consumption
- Undertaking barista tasks at Kiva Coffee
- Received food safety and handling training
- Cleaned and maintained facilities to ensure proper sanitation requirements for health inspections standards
- Received recognition and cross-trained in multiple areas of the business due to reliability and impressive quality of work
Cashier
Blake's Lotaburger
01.2012 - 01.2013
- Took customer orders, assembled and delivered meals to customers
- As well as handled cooking and food preparation responsibilities as required
- Became a leading team member and handled multiple positions outside original job description
Drive-Thru Cashier/ Fry cook
Whataburger
01.2012 - 12.2012
- Received change of duties based on merit and ability
- Cooked all food orders according to training specifications
- Handled drive-thru responsibilities including taking orders accurately and processing cash and credit transactions and delivering customer meals
Education
Associate of Science - Criminal Justice
Brookline College
Albuquerque, NM01.2017
GED -
High School Equivalency Program
01.2013
Skills
- Training
- Sales
- Scheduling
- Inventory
- Management
- Word
- Team Building
- Inventory Management
- Micros
- POS
- Labor Cost Analysis
- Dancing
- Banquet Experience
- Caregiving
- Food Handling
- Office Management
- Profit & Loss
- Food Preparation
- Food Safety
- Catering
- Personal Assistant Experience
- Supervising experience
- Leadership
- Shift management
- Cooking
- Team management
- Tractor-trailer
- Driving
- Forklift
- Heavy lifting
- Customer service
- Store management
- Barista experience
- Cash register
- Bookkeeping
- Marketing
- Payroll
- Class A cdl truck driver
- Customer support
- Conflict management
- Real-time communication features
- Cross-platform proficiency
- Mobile device management
- Offline storage techniques
Accomplishments
- Supervised team of 32 staff members.
Certification
- Alcohol servers license, 01/01/19, 12/31/21
- Forklift Certification, 01/01/24, Present
- CDL A, 01/01/24, 01/31/28
- Air Brake Endorsement, 01/01/24, 01/31/28
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Mobile Expert
T-Mobile
07.2024 - Current
Class A CDL Driver
Sysco
02.2024 - 05.2024
Electrical Apprentice
Mosher Enterprises, Inc
03.2023 - 09.2023
Owner
La Zenita Restaurant
12.2022 - Current
F&B Assistant Director
Tanoan Country Club
06.2022 - 02.2024
Order Picker/ Overnight Recovery
Home Depot
08.2021 - 12.2021
Team Captain
Tanoan Country Club
07.2021 - 02.2024
Caregiver/Personal Assistant
Carefree Living
07.2020 - 10.2020
Dance Instructor
David's dance academy
07.2019 - 09.2020
F&B Assistant Director
Tanoan Country Club
04.2019 - 04.2021
Assistant Store Manager
BLAKES LOTA BURGER
03.2019 - 04.2019
Manager/Supervisor
La Zenita
01.2016 - 09.2020
Deli Attendant/cook
Sandia Resort and Casino
12.2013 - 03.2019
Cashier
Blake's Lotaburger
01.2012 - 01.2013
Drive-Thru Cashier/ Fry cook
Whataburger
01.2012 - 12.2012
GED -
High School Equivalency Program
Associate of Science - Criminal Justice
Brookline College