Chad Raymond
Uhland,Texas
Summary
Outgoing Wireless Sales Associate offering 8 years of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry.
Overview
5
5
years of professional experience
Work History
Mobile Expert
T-Mobile
03.2024 - Current
- Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
Territory Manager
Acosta
10.2023 - 02.2024
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
Territory Development Manager
Nulo Pet Food
08.2020 - 07.2023
- Developed and executed strategic plans to grow market share and increase sales for Nulo Pet Food in my assigned territory
- Identified new business opportunities and effectively cold called potential clients to generate leads
- Established and maintained relationships with key accounts, resulting in increased revenue and improved customer retention
- Conducted market research and analysis to identify trends and competitive landscape, providing valuable insights for business decisions
- Managed a team of sales representatives, providing guidance and support to achieve sales targets and exceed customer expectations
Education
Marketing
Austin Community College
Austin, TexasDiploma -
Akins High School
Austin, Texas05.2010
Skills
- Territory Management
- Customer Service
- Merchandising
- Training
- Role Relationships
- Territory Planning
- Sales
- Performance optimization strategies
- Cross-platform proficiency
- Mobile security best practices
- Mobile device management
- Real-time communication features
Timeline
Mobile Expert
T-Mobile
03.2024 - Current
Territory Manager
Acosta
10.2023 - 02.2024
Territory Development Manager
Nulo Pet Food
08.2020 - 07.2023
Marketing
Austin Community College
Diploma -
Akins High School
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