ALFREDO TORRES
Zion,IL
Summary
Highly motivated individual with over 5+ years of customer service and sales experience. Have a track record of of driving sales and increasing revenue at all held jobs. Currently, am actively searching for a career within the finance industry, with the sole intention of growing more experienced and rapport within it.
Overview
5
5
years of professional experience
Work History
Shop Manager
The Don Smokeshop
01.2023 - Current
- Used P.O.S systems for all sales of products.
- Delivered excellent customer service by addressing and resolving all customer inquiries and complaints.
- Ensured all products were always in stock, and readily available for customers.
- Managed inventory control, cash control, and store opening and closing procedures.
Door Greeter/Maintenance Associate
Walmart
05.2021 - 05.2022
- Welcomed customers cordially, and directed them to their products of interest within the store.
- Performed necessary cleaning to keep store tidy and adhering to sanitary policies by: Scrubbing all machines, mopping, vacuuming, and throwing away trash periodically.
Facility Service Associate
Amazon
11.2019 - 02.2021
- Ensured all packages were in their appropriate locations, as per their designated serial numbers.
- Wrapped and secured pallets in accordance to established guidelines.
Customer Service Representative / Delivery Driver
Dominos
07.2018 - 08.2019
- Utilized P.O.S systems effectively for all customer orders, and transactions.
- Provided exceptional customer service by promptly answering calls, reducing overall wait-time.
- Drove overall customer satisfaction by providing additional recommendations, tailored to their specific order.
- Prepared orders swiftly and efficiently, for both serving or delivery.
- Filled multiple positions throughout the day as needed, which includes: customer service representative, cook, and delivery driver.
Education
GED -
College of Lake County
Waukegan, IL06.2022
Skills
- Customer Service
- Adaptable and Efficient
- Mastery of POS System
- Cash Handling
- Critical Thinker
- Bilingual: English & Spanish
Timeline
Shop Manager
The Don Smokeshop
01.2023 - Current
Door Greeter/Maintenance Associate
Walmart
05.2021 - 05.2022
Facility Service Associate
Amazon
11.2019 - 02.2021
Customer Service Representative / Delivery Driver
Dominos
07.2018 - 08.2019
GED -
College of Lake County
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