Alfrieda Spicer
Milwaukee,Wisconsin
Summary
Seeking to transition into a new field, capitalizing on extensive experience in fostering a team environment.
Knowledgeable, experienced, and reliable professional with an established record of developing leadership and organizational skills in a fast-paced environment.
Overview
50
50
years of professional experience
1
1
Certification
Work History
Interim Shift Lead Supervisor & Lead Support Staff
Wisconsin Community Services, (414) 290-0400
07.2016 - Current
- Manages approximately 25 calls per shift from service providers.
- Monitor approximately 20 youths via the Global Positioning System (GPS)
- Maintain accurate documentation on youths and service providers of the program
- Provide oversight and support to youth, ancillary and service providers, community-based-activities (pass, school, work, attending services/programs) as indicated per program
- Provide positive and effective group, educational, and recreational activities required by the funder
- Administer medication and direct the services provided to youths…
- Model strong problem-solving and communication skills
- Trained new employees and delegated daily tasks and responsibilities.
Co-Teacher, and Resource Staff
St. Charles Youth Education Center
08.1998 - 08.2016
- Facilitated one-on-one teaching, while maintaining inclusive classroom strategies
- Provided services to youth diagnosed with the following mental health illness
- Electronic communications, i.e., school, and court
- Implementation of youth IEP, generating supportive post-school services: Youth Employment, Independent Living and more
- Implemented differentiated instruction techniques to accommodate diverse learning styles and abilities within the classroom.
Psychiatric Unit Sec'y/Certified Nursing Assistant
Aurora Medical Hospital
08.1974 - 08.1996
- Triaging innumerable amt. of new patients, conducting a preliminary assessment to determine the urgency for treatment required
- Transcribing medical orders and securing patient medical charts
- Interact with patients positively and therapeutically according to training, and agency values
- Enhanced office productivity by handling a high volume of callers per day.
- Provided supportive services to adults and youths diagnosed with mental health disorders
- Modeled strong problem-solving, administration, and communication skills
- Supported the needs of 54 patients daily, seeking long-term care.
Education
Associate Degree - Business Administration And Management
Sawyer Business College
Milwaukee, WI01.1978
Skills
- CPR
- CNA
- De-escalation Techniques
- Crisis Intervention and Prevention
- Writing Techniques
- Self-management skills
- Cognitive Disabilities Management
- Emotional Disabilities Management
- Behavioral Disabilities Management
- Learning Disabilities Management
- Violent Behavior Management
- Combative Behavior Management
- Aggressive Behavior Management
- Youth Management
Additional Skills Acquired
Accomplishments
- Nominated as Staff of the Year, 2023 from
- (Wisconsin Community Services)
- Up-to-date certifications, re-certifications requirements. Through continuing education or assessment processes
Certification
2022-2024
Contact Info.
C: (414) 294-8635,
H:(414) 934-8450,
Timeline
Interim Shift Lead Supervisor & Lead Support Staff
Wisconsin Community Services, (414) 290-0400
07.2016 - Current
Co-Teacher, and Resource Staff
St. Charles Youth Education Center
08.1998 - 08.2016
Psychiatric Unit Sec'y/Certified Nursing Assistant
Aurora Medical Hospital
08.1974 - 08.1996
2022-2024
Associate Degree - Business Administration And Management
Sawyer Business College
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