Summary
Overview
Work History
Education
Skills
Timeline
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Kemani Washington

Medical Assistant
Indianapolis,IN

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

4
4
years of professional experience
13
13
years of post-secondary education

Work History

Shift Lead Manager

Burger King
Indianapolis, IN
03.2021 - 07.2023
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
  • Set overall vision and provided team leadership.
  • Exercised composure under pressure and in escalated customer service scenarios.

Team Leader

Walmart
Indianapolis, IN
07.2019 - 03.2021
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.

Education

High School Diploma -

Franklin Central High School
Indianapolis, IN
08.2010 - 03.2022

Associate of Science - Medical Assisting

Lincoln College of Technology - Indianapolis
Indianapolis, IN
01.2023 - 12.2023

Skills

Training and mentoring

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Timeline

Associate of Science - Medical Assisting

Lincoln College of Technology - Indianapolis
01.2023 - 12.2023

Shift Lead Manager

Burger King
03.2021 - 07.2023

Team Leader

Walmart
07.2019 - 03.2021

High School Diploma -

Franklin Central High School
08.2010 - 03.2022

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Kemani WashingtonMedical Assistant