Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alfronzo Spurlock

Tyler

Summary

Dynamic leader with a proven track record at County Rehabilitation, excelling in strategic planning and team collaboration. Enhanced service quality through streamlined processes and effective staff training. Recognized for leadership in cross-departmental initiatives, driving continuous improvement and operational excellence. Dependable and responsible, committed to fostering positive change.

Overview

14
14
years of professional experience

Work History

Director of Operations

County Rehabilitation
09.2023 - Current
  • Streamlined operational processes to enhance service quality and efficiency.
  • Implemented staff training programs to improve team performance and compliance with regulations.
  • Coordinated cross-departmental initiatives to optimize resource allocation and workflow integration.
  • Developed operational policies that aligned with county rehabilitation objectives and best practices.
  • Monitored program effectiveness, identifying areas for improvement and implementing corrective actions.

Program Facilitator

County Rehabilitation
06.2017 - 09.2023
  • Supervised staff in day-to-day activities
  • Monitored staff performance and addressed issues
  • Exercised good judgment and decision-making in escalating concerns and resolving issues
  • Led team meetings to continuously improve performance. As well as reviewing clients with United States Probation
  • Provide public safety
  • Promote positive change in behavior
  • Contributed to continuous improvement efforts by suggesting enhancements based on participant insights and experiences.
  • Conduct hearings and investigations
  • Provide duties after hours
  • Accept and review referrals on incoming clients

Case Manager

County Rehabilitation
10.2011 - 06.2017
  • Provided case management services including intake, assessment, accountability, advocacy, referral and monitoring of reintegration back into society
  • Maintained up-to-date case records with case activity status
  • Linked clients with social services, health care providers and community resources
  • Maintained progress of clients with weekly and biweekly individual program plans

Education

Bachelor of Arts - Criminal Justice

Wiley College
Marshall, TX
05-2007

Skills

  • Dependable and responsible
  • Strategic planning and execution
  • Teamwork and Collaboration
  • Leadership and supervision

Timeline

Director of Operations

County Rehabilitation
09.2023 - Current

Program Facilitator

County Rehabilitation
06.2017 - 09.2023

Case Manager

County Rehabilitation
10.2011 - 06.2017

Bachelor of Arts - Criminal Justice

Wiley College
Alfronzo Spurlock