ALHAGIE DEM
Salem,OR
Summary
Results-driven Inbound Sales Consultant recognized for high productivity and efficient task completion. Skilled in customer relationship management, active listening, and persuasive communication which ensure excellence in identifying client needs and presenting effective solutions. Excel in negotiation, problem-solving, and adaptability, contributing to sustained revenue growth and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Regional Support Specialist
Shangrila Homecare
Salem, OR
02.2025 - Current
- As a caregiver working with individuals with Intellectual and Developmental Disabilities (IDD) at Shangrila, I provided compassionate support and assistance tailored to each person's unique needs. My role involved facilitating daily activities that promoted independence and personal growth, such as helping with personal hygiene, preparing nutritious meals, and encouraging participation in social and recreational events. I fostered a nurturing environment that emphasized communication and trust, aimed at enhancing their quality of life and ensuring their well-being. Building strong relationships with the individuals and their families was at the core of my work, allowing me to be an advocate for their rights and needs within the community.
Caregiver
New Horizons In-Home Care
Salem, OR
01.2021 - Current
- Provided compassionate daily care and assistance with daily living activities while monitoring the health of clients
- Closely monitored medication plans, in addition to administering medications and taking blood pressure readings
- Prepared nutritious meals based on unique dietary requirements, and assisted with tasks such as bathing and ambulation
- Managed client appointments, including physical/occupational therapy schedules
Mental Health Technician
Oregon State Hospital
Salem, OR
01.2022 - 01.2023
- Collaborated closely with interdisciplinary healthcare teams to plan, manage, and optimize patient care while promoting a recovery-oriented atmosphere, conducive to healing and recovery
- Participated in creating individualized treatment care plans and writing patient reports
- Compassionately delivered high quality basic nursing care under supervision of Registered Nurses
- Monitored, observed, and escorted patients to treatments; documented and reported observations to appropriate RN
- Employed a high degree of emotional intelligence while engaging with patients and families, assisting patients with daily living activities, and maintaining a safe, clean, and secure environment for patients and families
- Ensured compliance with treatment plans, as well as hospital policies; referred clients to specialists, as needed
Education
High School Diploma -
Sprague High School
Salem02-2022
Skills
- Process Improvement
- Patient care
- Client advocacy
- Remote support
- Creative Problem Solving
- Conflict Resolution
- Customer Service
- Cross-Functional Collaboration
Volunteer Experience
Office Clerk, Willamette Valley Medical Center, McMinnville, OR, 01/01/20, 01/01/21
Certification
- OIS
- CPR/BLS
References
References available upon request.
Timeline
Regional Support Specialist
Shangrila Homecare
02.2025 - Current
Mental Health Technician
Oregon State Hospital
01.2022 - 01.2023
Caregiver
New Horizons In-Home Care
01.2021 - Current
High School Diploma -
Sprague High School
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