Dedicated professional with a strong work ethic and expertise in customer service, cash management, and staff training. Proven ability to enhance member experiences and streamline operations.
Work History
Supervisor in Training
5 Years 8 Months
Food Lion | 12.2020 - Current
Trained new staff on operational procedures and customer service excellence.
Processed customer transactions efficiently using point-of-sale systems.
Handled cash management tasks, ensuring accuracy in daily reconciliations.
Member Service Representative
1 Year 7 Months
Planet Fitness | 12.2024 - 07.2026
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Assisted in onboarding new members, ensuring a smooth registration process.
Maintained knowledge of facility offerings, promoting services to enhance member experience.
Conducted facility tours for prospective members, highlighting key features and benefits.