Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Alheli Ramos-Garcia

Food Lion
Bassett,VA
2
Languages
6
years of professional experience

Dedicated professional with a strong work ethic and expertise in customer service, cash management, and staff training. Proven ability to enhance member experiences and streamline operations.

Work History

Supervisor in Training

5 Years 8 Months
Food Lion | 12.2020 - Current
  • Trained new staff on operational procedures and customer service excellence.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Handled cash management tasks, ensuring accuracy in daily reconciliations.

Member Service Representative

1 Year 7 Months
Planet Fitness | 12.2024 - 07.2026
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in onboarding new members, ensuring a smooth registration process.
  • Maintained knowledge of facility offerings, promoting services to enhance member experience.
  • Conducted facility tours for prospective members, highlighting key features and benefits.

Education

Bachelor of Science - Psychology

Averett University | Danville, VA | 05.2026
  • President's List (Fall 2025, Spring 2026)
  • Magna Cum Laude graduate

Skills

Customer service
Time management skills
Cash management
Work ethic

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Member Service Representative

Planet Fitness
12.2024 - 07.2026Read More

Supervisor in Training

Food Lion
12.2020 - CurrentRead More

Averett University

Bachelor of Science from Psychology
Read More
Alheli Ramos-Garcia