Raquel Jenkins
LAS CRUCES,NM
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Supervisor in Training
Home Depot
01.2021 - 11.2021
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
- Partnered with management to coach, discipline and manage employees.
Merchandise Associate
Home Depot
02.2019 - 12.2020
- Operated cardboard balers, forklifts and trash compactors safely.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Rotated manufacturer products.
- Verified products appeared at correct locations in proper quantities.
- Updated signage and price tags to reflect current sales.
- Updated pricing and signage to complete product displays and educate customers.
- Created attractive displays to promote items.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Retail Sales Associate
Home Depot
02.2016 - 01.2019
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Prioritized helping customers over completing other routine tasks in store.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Retail Sales Associate
Home Depot
03.2014 - 01.2016
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Monitored customers for signs of security concerns and escalated issues to management.
- Listened to customer needs and desires to identify and recommend optimal products.
- Aided customers and promoted sales purchases by searching inventory for items at other locations and making arrangements for shipping and delivery.
- Developed strong rapport with customers and created positive impression of business.
Teacher's Assistant
El Paso Independent School District
01.2014 - 03.2015
- Supported classroom activities, tutoring, and reviewing work.
- Handed out classroom materials, like pencils, paper, and crayons.
- Supported student learning objectives through personalized and small group assistance.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
especial education services
El Paso Independent School District
01.2014 - 03.2015
- Worked closely with instructors to prepare online materials, content, and tools to facilitate training globally.
- Planned and monitored implementation of technology-based learning programs.
- Delivered academic standards and guidance for standards-based curriculum development.
- Researched and incorporated current trends and data into standard curriculum for [Subject], [Subject], and [Subject].
Sign Language Interpreter
Purple Communications, Inc
06.2012 - 12.2013
- Assisted deaf sign language-speaking clients with inquiries to any hearing person or business related conversations.
- Monitored progress of translation projects during the relaying of the messages.
- Stayed current on new expressions and cultural changes impacting Sing language translation.
Education
Real Estate License - Inactive Texas Real Estate License
Allied Real Estate School
Online 03.2023
Associate of Applied Science - American Sign Language (ASL)
El Paso Community College
El Paso, TX05.2012
Skills
- Constructive Feedback
- Customer Consulting
- Order Processing
- Money Handling Abilities
- Critical Thinking
- Active Listening
- Credit Card Payment Processing
- Conflict Mediation
- Research
- Staff Training
- Conflict Resolution
- Cultural Awareness
- Stocking and Replenishing
- Store Maintenance
- Closing Sales
- Customer Service
- Retail Sales Customer Service
- Managing Multiple Tasks
Languages
Spanish
Native or Bilingual
Spanish
Timeline
Supervisor in Training
Home Depot
01.2021 - 11.2021
Merchandise Associate
Home Depot
02.2019 - 12.2020
Retail Sales Associate
Home Depot
02.2016 - 01.2019
Retail Sales Associate
Home Depot
03.2014 - 01.2016
Teacher's Assistant
El Paso Independent School District
01.2014 - 03.2015
especial education services
El Paso Independent School District
01.2014 - 03.2015
Sign Language Interpreter
Purple Communications, Inc
06.2012 - 12.2013
Real Estate License - Inactive Texas Real Estate License
Allied Real Estate School
Associate of Applied Science - American Sign Language (ASL)
El Paso Community College
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