Liama Goodrich
Royersford,PA
Summary
Talented Training Supervisor effective at getting new employees up to speed quickly and with a full understanding of company policies, procedures and standards. Excellent communication and planning abilities with a forward-thinking approach. Bringing 3 years of related experience. Working all the way up from title clerk - office manager - training supervisor. Acquiring skills from all three positions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Training Supervisor
Commonwealth Auto Tags LLC
Reading, Pennsylvania
07.2019 - Current
- Assessed new employee skills and strengths to provide customized training.
- Updated employees with latest policies, procedures and compliance standards.
- Collaborated with company leaders and department managers to determine training needs.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Handled on-boarding process for newly hired employees, which included processing and distribution of all paperwork.
- Kept all employees up to date on all testing and certifications needed to be compliant with PennDot.
- Maintained payroll information by calculating, collecting and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
Supervisor
Limac Communications Corp.
Birdsboro, PA
08.2017 - 07.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
Tag and Title Clerk
Commonwealth Auto Tags LLC
Reading, United States
05.2016 - 08.2017
- Prepared tax and title documents to submit legal transfer work to PennDot.
- Organized and prepared tax and title documents to transfer ownership of property.
- Communicated with customers to resolve common title issues.
- Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
- Verified and analyzed free-and-clear title issues, odometer readings and VIN numbers.
Education
High School Diploma -
Daniel Boone Area High School
Birdsboro, PA06.2013
Skills
- Training Program Assessment
- Office Organization
- Customer Relationships
- Payroll Processing
- On-The-Job Training
- Constructive Feedback
Certification
- Notary Public
- Advance Agent Service Training - Pennsylvania AAA Federation
Timeline
Training Supervisor
Commonwealth Auto Tags LLC
07.2019 - Current
Supervisor
Limac Communications Corp.
08.2017 - 07.2019
Tag and Title Clerk
Commonwealth Auto Tags LLC
05.2016 - 08.2017
High School Diploma -
Daniel Boone Area High School
- Notary Public
- Advance Agent Service Training - Pennsylvania AAA Federation
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